CRS
Operations Associate
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Operations Associate
Remote based – occasional travel to Dublin or Brighton for company meetings / team events
£35K - £38K basic
My client is an award-winning invoice finance company disrupting the market with their brand reputation, speed of delivery, and tech-enabled lending processes. After large growth in the lending book & BDM’s generating leads – We are now looking to build out our operations function. This is a brilliant role for a candidate to help facilitate the end-to-end lending process – Great combination of talking to clients, liaising with internal teams, and ensuring all KYC and AML is up to date.
Responsibilities:
1. Client Onboarding/KYC/CDD/AML
- Manage the onboarding process of new clients to ensure the process is timely, complaint, and effective.
- Undertake KYC/CDD activities for the onboarding of new clients as well as debtors along with ongoing AML monitoring.
- AML Monitoring and investigations
- Collect, review, and validate documentation including ID, bank statements, and relevant docs.
- Identify and escalate Politically Exposed Person (PEPs), High-Risk customers, and adverse media findings.
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2. Invoice Processing
- Data collection, screening, and storage of new client information.
- Assist in creating new procedures and documenting existing processes into SOPs.
- Collect, check, and review debtors’ information to support the approval process.
- Build effective communication channels with clients and debtors to review documentation and answer any queries.
- Provide training to clients on using the transaction portal.
- Ensure all invoices are paid on time, all parties are kept fully informed.
- Review and verify the accuracy of invoices and supporting documents, following company procedure before sending to the debtor.
- Validate invoice details against the PO and delivery receipts.
- Resolve discrepancies in a timely and efficient manner.
3. Payment Processing
- Daily management and reconciliation of multi-currency client collection accounts.
- Allocation of funds received to invoices.
- Liaise with clients and banking partners for reconciliation and allocation of funds to invoices.
- Monitoring and reporting of available funds for invoice purchase.
- Purchase of invoices.
- Ensure all invoices are purchased and/or settle in a timely manner and by bank cut-offs.
- Daily use of Excel for reporting, calculations, and allocation where needed.
- Monitor invoice due dates for payment reminders as well as overdue to conduct soft collections where necessary.
- Regular transaction and delinquency reporting to senior management.
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Experience
- Prior experience in invoice finance, business loans, revolving credit facilities, working capital solutions.
- Experience in onboarding business lending/invoice finance customers – confident liaising with clients, completing KYC, and helping to facilitate the lending process.
- Proactive & organized mindset.
- Good analytical details & confident reconciling accounts against internal systems.
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