Jack & Jill
Operations Associate (Not Disclosed + Equity) at Volter
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This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.
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Job Title
Operations Associate
Salary
Not Disclosed + Equity
Company Description
Volter is a London-based climate-tech platform backed by Transition, Seedcamp, and Neptunia Invest. Founded by former leaders from Kry/Livi and McKinsey, they are building the "Octopus Energy for industry"—a modern B2B platform that brings radical transparency and simplicity to commercial renewable energy through automated billing, metering, and portfolio management.
Job Description
As an Operations Associate, you will build and own the operational backbone of this fast-growing climate-tech startup. You’ll manage end-to-end customer onboarding, ensure billing accuracy, and maintain high-quality metering data. Working closely with founders and engineers, you’ll automate repetitive processes to create a scalable platform that accelerates the transition to renewable energy.
Location
London, UK
Why this role is remarkable
- Join a high-growth climate-tech startup at the ground floor, working directly with founders who have previously scaled businesses to multi-billion dollar valuations.
- Backed by top-tier investors including Transition, Seedcamp, and Neptunia Invest, Volter is disrupting the opaque £20bn+ commercial energy market with a tech-first approach.
- Have significant autonomy to design, build, and automate core operational processes rather than just running them, with high growth potential as the company expands.
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What You Will Do
- Own the end-to-end customer onboarding journey, from contract setup and account registration to managing site details and ensuring successful go-lives.
- Manage precise billing cycles and metering data quality, investigating exceptions and coordinating with industry parties to resolve data flow issues.
- Collaborate with product and engineering teams to identify manual bottlenecks and implement automation tools that allow operations to scale efficiently.
The ideal candidate
- Has 3-5+ years of experience in operations, billing, or customer success roles, ideally within UK energy, fintech, or another complex B2B utility sector.
- Possesses an analytical mindset with strong attention to detail and proficiency in handling complex datasets to find root causes and process improvements.
- Exhibits a "builder" mentality with a bias for action and experience using automation tools or low-code platforms to streamline repetitive workflows.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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