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PRIMUS Global Solutions (PRIMUS UK & Europe)

Operations Associate – Trader Voice Support

London
Posted about 18 hours ago
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Role Overview

We are looking for an experienced Operations Associate to provide frontline support for trader voice operations, including voice services, endpoint testing, hardware/software support, and issue investigation.

Experience: 8–10+ Years

Must-Have Skills

  • EUC (End User Computing)
  • ENS Voice Recorder
  • Trader Voice / Voice Operations Support
  • Endpoint Testing
  • Hardware & Software Support
  • Strong Communication Skills
  • Issue Investigation & Troubleshooting

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Key Responsibilities

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  • Perform endpoint testing across premium and standard voice services.
  • Support ad-hoc testing, RFB completion and issue investigation.
  • Conduct feature/functionality testing for IPC, Speakerbus and Cloud9 technologies.
  • Provide frontline hardware and software support to the voice operations team.
  • Maintain transaction, asset and support records.
  • Update knowledge documentation and operational procedures.
  • Work closely with client management and project teams to resolve issues.
  • Maintain effective team communication, discipline and service stability.
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Location

London, England, United Kingdom

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