Billing & Invoice Management

• Generate, validate, and process customer billing and invoicing activities in accordance with contractual terms and service level agreements.

Process Improvement

• Identify opportunities for process automation and efficiency gains.
• Contribute to reducing manual intervention and operational risk.

What we are looking for:

• Experience in billing, accounts payable & receivable, and reconciliation processes required.
• Demonstrated ability to leverage Microsoft Copilot and/or other approved AI tools to improve productivity, analyse operational data, streamline investigations, and support decision-making.
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and stakeholder management skills.
• Advanced Microsoft Excel skills.

Skills that will help:

• Knowledge of the ALFA Lease Management System and Oracle Cloud Application
• Collaboration
• Attention to Detail
• Customer and Client Focus
• Prioritization
• Problem Solving

Benefits of working at Bank of America: UK

At Bank of America, we strive to prioritize employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave, and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations, and resources relating to men’s health, women’s health, fertility, menopause, and pregnancy & parenthood
• Access to a range of gyms, exercise classes, and wellbeing Apps through Wellhub, including Headspace and Calm
• Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local area

Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organization understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

“We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants, or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.”

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.