Evri Group Recruitment Team
Operations Controller
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Position: Operations Controller
Contract Type: Permanent – 40 hours
Location: Norwich
Shift: Days / Monday – Friday 9am to 7pm, with 1/4 Saturdays
Salary: £12.71 per hour
Join the UK’s premier parcel delivery company
What You’ll Do:
- Assist in the Pre-Brief/De-Brief and complete Driver documentation.
- Complete and maintain company documentation.
- Communicate with Drivers and Customers via telephone and appropriate company IT Systems.
Key Role Responsibilities
- Driver pre-brief or evening de-brief as required
- Control company asset management, notably container portal updates, daily container counts, key and scanner controls
- Check SP payments and issue associated daily/monthly reporting
- Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
- Deal with customer queries via Company IT systems
- Any reasonable request from a Manager/Supervisor
- All Health and Safety policies and procedures are complied with (as stated in the employee handbook/displayed at the location) in line with Site Risk Assessments
- Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.
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What We Can Offer You:
We’re proud to offer a workplace where everyone can thrive. Here’s what you can expect:
- Annual Leave: At least 28 days of annual leave (including Bank Holidays).
- Career Progression
- Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
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What We’re Looking For
- A flexible approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach.
- Administration experience / skills
- Industry knowledge
At Evri Premium, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
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