THERA Nordic UK
Operations Coordinator
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Job Overview
We are seeking a conscientious and highly organised Operations Coordinator to join our small, founder-run gut health supplement company in Stamford. This is a hands-on role at the centre of a fast-growing business — you'll keep day-to-day operations running, oversee customer support, and work daily alongside our AI-powered systems. As our first employee, you'll help shape how a modern, lean company runs. This is an early-career role with a genuine path: as we grow, this seat becomes our Operations Lead.
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Duties
- Keep day-to-day operations running: orders, paperwork, supplier follow-ups, and warehouse queries
- Oversee customer support — most enquiries are already handled by our team and tools, but you'll ensure nothing slips through and take on the trickier cases
- Hold the fort at the office when the founders are with clients or otherwise out, working independently
- Work with our AI systems daily and help us identify where they fall short
- Handle occasional stock and goods-in tasks
- Communicate clearly and professionally with customers, suppliers, and logistics partners
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience in food, supplements, or FMCG is a bonus, not a requirement — we'd rather teach the right person than hire habits.
To apply:
Email emma@theranordic.com with your CV and a few lines about a process you've made run smoothly.
Work Location: In person, Stamford
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