Dandelion Civilization
Operations Coordinator
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Operations Coordinator
Company: Dandelion Civilization
Headquarters: Dubai, UAE
Employment Type: Full-time, Remote
Level: Mid
Compensation: Competitive, based on interview results
About the Company
Dandelion Civilization develops an AI-powered platform for talent assessment, employee development, and human capital management. By combining digital simulations, behavioural analytics and AI, we help organisations make better hiring decisions and build data-driven employee development programmes.
As our business continues to grow, we are looking for an Operations Coordinator who will help ensure our day-to-day operations run efficiently and support collaboration across multiple teams.
About the Role
We are looking for a highly organised Operations Coordinator who enjoys bringing structure to complex processes and ensuring that projects move forward efficiently.
You will work closely with Product, Engineering, Sales, Customer Success, and Leadership, coordinating day-to-day operations, tracking priorities, and helping teams deliver on time.
This role is ideal for someone who enjoys solving operational challenges, improving internal processes, and making sure nothing falls through the cracks.
Key Responsibilities
- Coordinate day-to-day operational activities across multiple departments.
- Track project progress, deadlines, and key deliverables.
- Organise meetings, prepare agendas, document decisions, and follow up on action items.
- Monitor priorities and ensure tasks are progressing according to plan.
- Maintain operational documentation, internal procedures, and project records.
- Support communication across teams and help remove operational bottlenecks.
- Prepare operational reports and assist with planning activities.
- Identify opportunities to improve internal processes and increase operational efficiency.
- Support leadership in coordinating strategic initiatives and cross-functional projects.
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What We're Looking For
Experience
- At least 2 years' experience in Operations, Project Coordination, Business Operations, PMO, or a similar role.
- Experience working in a SaaS or technology company would be a strong advantage.
- Experience coordinating cross-functional projects involving multiple stakeholders.
- Experience working in a start-up or other fast-paced environment is desirable.
Skills
- Excellent organisational and planning skills.
- Strong attention to detail.
- Ability to manage multiple priorities and deadlines simultaneously.
- Excellent written and verbal communication skills.
- Strong coordination and stakeholder management skills.
- Experience with project management platforms such as Jira, ClickUp, Asana, Monday.com, Notion, or similar.
- Strong documentation, reporting, and process management skills.
- Ability to identify operational risks and resolve issues proactively.
AI
- AI should already be part of your daily workflow.
- We expect you to use tools such as ChatGPT, Claude, Cursor, or similar platforms to improve productivity, prepare documentation, automate routine operational tasks, organise information, and support project coordination.
- Experience designing AI-assisted workflows or using AI to streamline operational processes will be considered a strong advantage.
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English
- Exceptional spoken and written English.
- Confident communicating with international colleagues, customers, and business partners.
Personal Qualities
- Highly organised and dependable.
- Strong sense of ownership and accountability.
- Excellent problem-solving skills.
- Proactive and resourceful.
- Calm under pressure and comfortable managing competing priorities.
- Able to work independently while coordinating multiple stakeholders.
- Committed to continuous improvement and operational excellence.
What We Offer
- A fully remote role with the flexibility to work from anywhere.
- An international company headquartered in Dubai.
- The opportunity to work closely with senior leadership and every major function of the business.
- Exposure to product development, commercial operations, and strategic initiatives.
- A chance to improve and shape operational processes as the company grows.
- Professional development within a fast-growing AI and HRTech company.
- A collaborative environment where initiative, ownership, and continuous improvement are valued.
Selection Process
- Simulation-Based Skill Screening
- Interview with the Hiring Manager
- Practical Operations Case
- Final Interview with the Founder
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