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Operations Coordinator Apprentice
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Operations Coordinator Apprentice
DTK FRIGO UK LIMITED
Grimsby (DN37 9TZ)
Closes in 15 days (Friday 30 October 2026 at 11:59pm)
Posted on 13 October 2026
Summary
Join DTK Frigo as an Operations Coordinator Apprentice, supporting the day-to-day operations of an international transport and logistics business. You’ll develop skills in data entry, document management, communication, and general administration while helping the team deliver reliable, time-critical transport services across Europe.
Wage
£16,500 a year
Training
Course: Administration assistant (level 2)
Hours
Monday - Friday, 9.00am - 5.00pm (30mins unpaid lunch). 37 hours 30 minutes a week
Start date
Monday 2 November 2026
Duration
1 year
Positions available
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work:
- Assist with day-to-day administrative tasks to support the transport and logistics team
- Input, update, and maintain accurate records using digital systems and spreadsheets
- Prepare, organise, and file transport documents and other business paperwork
- Respond to emails and telephone enquiries professionally
- Communicate with colleagues, customers, suppliers, and other stakeholders
- Retrieve, check, and share information securely and confidentially
- Assist with preparing reports, documents, and other administrative information
- Monitor outstanding paperwork and help ensure tasks are completed within deadlines
- Follow company procedures for data protection, information security, and record keeping
- Work collaboratively with colleagues to support the smooth running of the business
- Develop administration skills through workplace training and feedback
- Identify errors or issues and raise them with the appropriate colleague or line manager
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TEC PARTNERSHIP
Training course
Administration assistant (level 2)
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What you'll learn
Receive, retrieve, process, record, and store information and data. Operate within organisational policies, standards, and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur. Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures. Handle and communicate information in line with organisational policies, procedures, and security requirements. Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns, or abusive behaviour. Plan and review administration tasks allocated by supervisor. Maintain professional relationships with stakeholders. Monitor and report on the use of resources such as materials, equipment, and supplies. Use agreed organisational systems and protocols to manage calendars, diaries, and booking systems. Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports. Use continuing professional development including self-reflection to support current and future training and development needs. Use communication tools to respond to stakeholders using professional language and organisational etiquette. Operate within agreed health and safety standards. Use time management tools to meet deadlines. Handle feedback following expected professional etiquette. Maintain wellbeing, accessing organisational support mechanisms if required. Review and check own work. Use cloud services to share documents for use and/or collaboration. Protect against security threats for example, strong passwords, two-step verification, office tailgating, and display of security passes or clothing that identifies secure workplaces. Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
Requirements
Desirable qualifications
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- GCSE in: English (grade 1/D or above)
- GCSE in: Maths (grade 1/D or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem-solving skills
- Presentation skills
- Administrative skills
- Number skills
Other requirements
Prior to applying, please ensure you are able to get to and from this workplace within the operating hours. Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one-to-one information, advice, and guidance with one of the Learner Engagement Team.
About this employer
DTK Frigo is a transport and logistics company specialising in temperature-controlled and time-critical deliveries across Western Europe and Scandinavia. Founded in 2017, the company benefits from nearly 30 years of industry experience through DTK Group and became part of NTG Nordic Transport Group in 2025. With a strong focus on reliability, customer service, and keeping promises, DTK Frigo provides a range of transport and logistics solutions to businesses across Europe.
https://country.ntg.com/da-en/contact/dtk-frigo
After this apprenticeship
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
- Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry-based training
- An apprenticeship allows you to earn a wage, gain valuable work experience, and industry-specific competence
- Transferable skills that are invaluable in the wider world of work
Ask a question
The contact for this apprenticeship is:
TEC PARTNERSHIP
Claire or Charley
myapprenticeship@grimsby.ac.uk
The reference code for this apprenticeship is VAC2000058911.
Apply now
Closes in 15 days (Friday 30 October 2026 at 11:59pm)
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