Heads Up Kids
Operations Coordinator
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Operations Coordinator - Heads Up Kids® Job Description
Job Title: Operations Coordinator
Location: Home/Bushey/Borehamwood (Hybrid)
Terms: 10 hours per week, term time only (42 weeks per year)
Salary: £33-£35K FTE
About us:
Heads Up Kids is a charity supporting primary schools with social and emotional wellbeing through our wellbeing curriculum as well as training, support and development for teachers.
About the role:
This role will support Heads Up Kids with the general day-to-day administration, communication and organisation required to operate effectively as a charity.
Responsibilities:
The Operations Coordinator will support the work of Heads Up Kids with:
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Data Organisation:
- Operating and maintaining our database (Donorfy)
- Organisation of Shared Drive (Sharepoint)
School Liaison:
- Managing training booking system (Calendly)
- Follow up and information sharing. (Calendly, Donorfy)
- Relationship building and engagement (Phone, email)
Financial Operations:
- Raising invoices and reconciling expenditure (Xero)
- Fundraising tracking grant applications, admin and reporting. (Excel, Donorfy)
Communications:
- Maintaining and updating Heads Up Kids’ website (WordPress)
- Publicising news, updates and events (Outlook, Zeffy)
- Posting on social media (Canva, SM platforms)
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Candidate Requirements:
- Experience with Donorfy or other CRM systems
- IT skills including use of platforms above (in brackets) and Microsoft 365
- Ability to anticipate need and forward planning.
- Excellent organisational skills.
- Excellent communication and interpersonal skills.
- Flexible approach and ability to take initiative.
- Self-directed, able to work alone and as part of a small team.
Desirable Qualities:
- Knowledge of primary school settings.
- Interest in children’s mental health.
- Knowledge of education, charity and mental health sectors.
- Desire to learn and grow with the organisation.
- Creative flair and attention to detail.
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