Novo Executive Search
Operations Director
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Operations Director
Commercial Vehicles | Fleet Services | Midlands
Our client is a highly successful and established UK business operating within the commercial vehicle sector to appoint an exceptional Operations Director to join its Executive Leadership Team.
This is a newly created and strategically important appointment within a business that has established a strong market position and is entering an exciting next phase of its development.
The successful individual will have significant influence across operational performance, fleet effectiveness, customer service, and commercial returns, while contributing to the broader strategic direction and future growth of the organisation.
The Opportunity
As a key member of the Executive Leadership Team, the Operations Director will take leadership responsibility for important areas of the business, with a clear mandate to enhance fleet performance, operational efficiency, service delivery, and profitability.
This is an opportunity for an accomplished senior leader who combines strategic thinking, strong commercial judgement, and a practical understanding of complex HGV and LCV fleet operations.
- You will identify opportunities to improve performance, challenge established ways of working, and introduce new ideas that deliver measurable operational and financial results.
- Working closely with fellow Executive leaders, you will strengthen operational capability, develop high-performing teams, and ensure the business continues to deliver an exceptional service to its customers.
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The role offers considerable scope to make an impact. It will suit an ambitious and commercially minded leader who enjoys operating with autonomy, influencing at the highest level, and turning strategy into action.
The Individual
We are particularly interested in experienced senior leaders with a strong track record within HGV and LCV fleet management, contract hire, leasing, or rental.
Relevant experience may have been gained within the private sector, public sector, or an organisation operating successfully across both.
You are likely to have held a senior operations, fleet, commercial, or general management position within a substantial asset-intensive organisation where fleet availability, utilisation, customer service, cost control, and commercial performance are critical to success.
Candidates should be able to demonstrate:
- Significant senior leadership experience within HGV and LCV fleet management, contract hire, leasing, or rental.
- A strong understanding of large-scale commercial vehicle fleet operations.
- A successful record of improving fleet availability, utilisation, efficiency, service, and financial performance.
- Strong commercial and financial judgement, with evidence of delivering meaningful and sustainable performance improvement.
- Experience leading, motivating, and developing operational teams within complex, asset-intensive environments.
- The ability to identify opportunities, challenge convention, and introduce new approaches to improve performance.
- The credibility, presence, and communication skills to influence effectively at Executive and Board level.
- A practical, visible, and accountable leadership style, combined with the ability to think strategically.
- The ambition and capability to contribute beyond the immediate operational remit and play an important role in the future development of the organisation.
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The Opportunity to Make a Difference
The successful individual will join the Executive Leadership Team from day one, with genuine influence over the direction and development of the business.
For an ambitious senior leader, the position provides the opportunity to shape operational strategy, improve the performance of a substantial commercial vehicle operation, and make a visible contribution to the long-term success and value of the organisation.
An excellent financial remuneration package is available, including a significant long-term incentive plan and the opportunity for equity participation, providing meaningful alignment with the future success of the business.
The position is based in the Midlands and will require regular presence within the business, together with appropriate field and client visits.
All applications and initial conversations will be managed in complete confidence by Novo Executive Search.
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