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Illume Recruitment

Operations Director - Corporate Reception

London
£65k – £70k/yr
Posted about 23 hours ago
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Operations Director - Corporate Reception - London - £70k

Are you an experienced Operations Manager or Operations Director from a premium Corporate Reception business looking for a new role? Are you all about the client journey and providing a first-class service to all of your guests and encourage your team to do the same? If the answers are yes, then I want to hear from you.

I am currently recruiting an Operations Director to oversee the smooth running of the guest services within some of London’s most stunning offices, which have the feel of a 5* Hotel. This will include the Visitor Reception, Business Lounge, Communal Working Spaces and meeting rooms system management.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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As the Operations Director you will be responsible for all Guest Services across multiple different contracts, working with the Operations Managers’ and Guest Services Managers’ of each location to deliver the very best levels of customer service.

You will also work closely with the sales team, supporting them with presentations to grow and develop the business portfolio.

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The ideal Operations Director will have the following skills/ experience;

  • Currently working in a 5* Hotel or High-end corporate reception
  • Managed teams across multiple locations
  • Exemplary stakeholder management
  • Strong presentation skills

If this is the role for you, then apply today to avoid missing out on this fantastic opportunity.

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Skills

Operations Management
Guest Services Management
Stakeholder Management
Presentation Skills
Customer Service
Multi-site Management
Corporate Reception
Hospitality Management

Location

London, England, United Kingdom

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