The Recruitment Junction
Operations Director
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The Opportunity
Help Transform Lives Through Employment
The Recruitment Junction is one of the UK's leading charities supporting people with convictions into sustainable employment. With established operations across the North East and a new Preston hub launching this autumn, The Recruitment Junction is entering an exciting phase of growth and national expansion. To support this journey, we are seeking an ambitious and commercially minded Operations Director to join the senior leadership team.
This is a unique opportunity to combine operational leadership, business growth and social impact within a fast-growing, purpose-driven organisation.
Reporting to the CEO, the Operations Director will lead operational delivery across multiple sites, supporting existing teams in Newcastle and Durham whilst helping establish and scale the organisation's presence in the North West. This is a highly visible leadership role for someone who enjoys building high-performing teams, developing partnerships and delivering measurable impact.
Key Responsibilities
- Lead and support Site Managers across multiple locations, driving performance, accountability and service quality.
- Ensure teams achieve employment outcomes, employer engagement targets and operational objectives.
- Support the opening and growth of new sites, including Preston and future expansion locations.
- Build and maintain strong relationships with employers, partners and key stakeholders.
- Use data, performance metrics and CRM reporting to drive continuous improvement.
- Coach, develop and motivate teams, creating a high-performing and values-led culture.
- Work closely with the CEO and Senior Leadership Team to deliver growth plans and organisational objectives.
- Identify opportunities to improve efficiency, scalability and service delivery.
- Act as an ambassador for The Recruitment Junction, promoting its mission and impact externally.
- Ensure services are delivered in line with safeguarding, compliance and quality standards.
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About You
We are keen to hear from individuals who can demonstrate:
- Multi-site operational leadership experience.
- Experience managing managers and geographically dispersed teams.
- Strong commercial awareness and business development capability.
- A track record of driving growth, performance and service delivery.
- The ability to build strategic partnerships and open new opportunities.
- Strong leadership, coaching and people development skills.
- Experience using KPIs, reporting and management information to improve performance.
- Entrepreneurial thinking and a proactive approach to problem solving.
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Why Join?
- Opportunity to shape the future of a nationally recognised charity.
- Join at a significant growth and expansion stage.
- Direct influence on organisational strategy and delivery.
- Leadership role with genuine progression opportunities as the organisation scales.
- Work alongside an experienced and passionate leadership team.
- Make a measurable difference to people's lives every day.
Location
This is a predominantly office and site-based role covering Newcastle, Durham and Preston. Regular travel between the North East and North West is required, including occasional overnight stays.
If you are an ambitious operational leader looking for a role that combines commercial leadership, growth and genuine social impact, we would be delighted to hear from you.
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