Job Title: Operations Executive

Salary: Circa £75,000

Location: City of London (hybrid)

PURPOSE OF THE ROLE

My client is a commercial insurance and reinsurance broker at Lloyd's, set up with the singular focus of improving the way businesses around the world manage risk via insurance. They have ambitious growth plans and a growing international network of offices.

As part of their continued growth, our client is seeking an enthusiastic Operations Executive to join their Business Operations team.

The role will support the Global COO in delivering global operational activities, including the coordination of operational projects, systems implementation and the management of relationships with external vendors and service providers. This is an exciting opportunity to be part of and help shape our client's growing international network, working collaboratively with key internal stakeholders to ensure projects are delivered on schedule, service standards are met, and continuous operational improvements support business growth and client satisfaction.

RESPONSIBILITIES

• Manage day-to-day relationships with external vendors, suppliers, and service providers.
• Act as the primary operational point of contact for vendors, resolving issues and escalating concerns as necessary.
• Coordinate vendor activities to ensure projects and operational initiatives remain on schedule and aligned to agreed business objectives.
• Conduct regular reviews of vendor and supplier performance and identify where change is required.
• Support vendor and supplier selection, onboarding, contract renewals, due diligence, productivity, and service delivery.
• Develop and implement processes and systems.
• Support and coordinate operational projects from initiation through to implementation.
• Contribute to the development of operational policies and best practices.