LMP Legal Limited
Operations Executive
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Salary: £30,000–£35,000 depending on experience
Location: Leeds / Hybrid
Hours: Full-time
Reporting to: Head of Operations
About LMP Legal
At LMP Legal, we're changing the way drivers and businesses think about legal support. Through our LMP 24/7 service, we provide round-the-clock legal support to businesses and their drivers when serious incidents happen on the road. Plus, we are regularly instructed in motoring offence cases where the stakes are high and outcomes matter.
We’ve built a reputation of being approachable, responsive and dependable, combining high professional standards with a practical, commercial approach. As the firm grows, having strong operations behind our lawyers is increasingly important. That is where this role comes in.
The Operations Executive will help ensure the business runs smoothly behind the scenes. From keeping systems, documents and processes running properly to supporting new starters, senior colleagues and our 24/7 service, this is a varied role with the opportunity to make a visible difference to how the firm operates.
The role
We are looking for an organised, proactive and technology-confident Operations Executive to work closely with our Head of Operations and colleagues across LMP Legal.
You will take ownership of a broad range of day-to-day operational activity which helps to keep the firm organised, solving practical problems and making it easier for colleagues to do their jobs effectively. No two weeks are likely to look quite the same. You might coordinate diaries and travel one day, improve a document template or business process the next, and help deliver a new system or operational project after that.
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What you'll be doing
Your responsibilities will include:
- Providing practical business and executive support to the Head of Operations and Senior Leadership Team.
- Supporting the legal team with day-to-day operational and systems queries and helping resolve issues quickly.
- Coordinating the firm's 24/7 on-call rota and associated administration.
- Producing, formatting and maintaining high-quality business and legal documents and templates.
- Coordinating new-joiner administration and helping deliver a well-organised induction experience.
- Supporting office, workspace, supplier and facilities administration.
- Helping deliver new systems, operational projects and improvements to the way we work.
- Maintaining clear records, checklists and operational documentation.
- Spotting inefficiencies or recurring problems and suggesting practical ways to improve them.
- Providing flexible operational support wherever it is needed across a growing business.
What we're looking for
You will be highly organised, take pride in getting the details right, and be comfortable taking responsibility for getting things done.
You'll need:
- Strong organisational skills and the ability to manage competing priorities.
- Excellent attention to detail and written communication.
- Confidence using Microsoft 365, particularly Word, Outlook, Excel and PowerPoint.
- Strong document-production and formatting skills.
- Good general technology skills and the confidence to learn new systems quickly.
- A practical, solutions-focused approach to problems.
- The confidence to work with colleagues at all levels while knowing when something needs to be escalated.
- Discretion when dealing with confidential or sensitive information.
- The ability to work independently while remaining a collaborative member of the wider team.
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Experience in operations, executive support, office management or business administration would be useful, particularly within a law firm or other professional-services business. Experience with practice-management systems, onboarding, document templates, office administration or implementing new systems would also be an advantage.
You do not need to arrive knowing every system or process we use. What matters more is that you're curious, capable, organised, and willing to take ownership.
Why this role matters
LMP is growing, and growth only works when the operation behind it keeps pace. This role sits at the centre of that. You'll help our lawyers spend more time looking after clients, help new colleagues get off to a good start, keep important processes moving and work with the Head of Operations to improve the systems and infrastructure the firm relies on. If you enjoy making things work better rather than simply maintaining the status quo, there is plenty here to get stuck into.
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