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Operations Lead
Location: CHEP Durham, Spennymoor, DL16 6JE
Type: Full Time, Permanent Monday to Friday days.
Lead a newly restructured operation and help build a high-performing, data-driven culture.
CHEP is looking for an experienced Operations Lead to join our Durham site during an exciting period of transformation and investment. Reporting to the Plant General Manager, you'll lead Production and Yard Operations through a team of Supervisors and frontline leaders, helping shape the future of the site.
This is a highly visible leadership role with responsibility for developing people, improving operational performance, embedding new ways of working, and driving a culture of accountability, continuous improvement, and operational excellence.
If you're passionate about people leadership, operational performance, and leading change, we'd love to hear from you.
What We're Looking For
- Proven leadership experience within a manufacturing, production, logistics, or operational environment.
- Experience leading and developing Supervisors, Team Leaders, or frontline managers.
- Strong understanding of KPIs, operational performance, and data-led decision making.
- Experience driving continuous improvement and operational efficiency initiatives.
- Confident managing employee relations, performance management, and disciplinary processes.
- Strong Health & Safety focus and commitment to operational excellence.
- A coaching leadership style with a passion for developing talent and building capability.
- Resilient, collaborative, and comfortable leading through change.
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Key Responsibilities
- Lead Production and Yard Operations through a team of Supervisors and frontline leaders.
- Embed and develop the site's new operating structure.
- Drive performance through effective use of operational data, KPIs, and performance metrics.
- Develop leadership capability through coaching, mentoring, and succession planning.
- Deliver continuous improvement initiatives that improve productivity, efficiency, and performance.
- Foster a culture of accountability, engagement, and operational excellence.
- Manage employee relations activities and support organisational change initiatives.
- Ensure high standards of Health & Safety, compliance, and operational performance.
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Why Join CHEP?
- Opportunity to shape a newly restructured operation.
- Significant influence over culture, leadership capability, and site performance.
- Ongoing investment and improvement projects across the Durham site.
- High level of autonomy and visibility within the business.
- Opportunity to make a lasting impact while developing your own career within a global organisation.
What's In It For You?
- Competitive salary
- Annual bonus opportunity, typically 10% of base salary
- Single Private healthcare.
- Share scheme.
- Flexible benefits package.
- 25 days holiday plus the option to buy and sell additional leave.
- Enhanced pension scheme.
- Life Assurance and Employee Assistance Programme.
About CHEP
CHEP is a global leader in supply chain solutions, helping move more goods to more people, in more places than any other organisation on earth. Join us and play a key role in building a safer, smarter, and more effective operation at our Durham site.
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