ExamWorks UK
Operations Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Regional Operations Lead – (East Anglia)
Location: East Anglia (Hybrid)
Salary: £39K
Hours: Full-time (40 hours per week)
Lead Operational Excellence Across NHS Services
We are seeking an exceptional Regional Operations Lead to play a pivotal role in delivering high-quality NHS and Primary Care services across East Anglia.
This is an opportunity for a driven and experienced operations professional to take ownership of regional performance, influence key stakeholder relationships, and drive continuous improvement within a fast-growing, patient-focused organisation.
You will work at the heart of operations, partnering with senior leaders and NHS stakeholders to ensure services are delivered efficiently, compliantly, and to the highest possible standard.
The Opportunity
This is not a purely administrative operations role, it is a hands-on, strategic leadership position where you will:
- Shape and optimise service delivery across multiple NHS contracts
- Influence operational strategy and regional performance
- Lead, develop and inspire teams
- Act as a trusted partner to both internal leadership and external stakeholders
Key Responsibilities
Operational Leadership
- Own the day-to-day operational delivery of NHS services across the region
- Ensure services run efficiently, meeting all quality and performance standards
- Lead workforce planning, including rota oversight and resource optimisation
- Maintain accurate operational systems, reporting, and process documentation
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Contract & Stakeholder Management
- Take full accountability for contract performance and KPIs
- Build and manage strong, credible relationships with NHS stakeholders
- Lead service reviews and identify opportunities for enhancement and growth
- Proactively identify risks and implement effective mitigation strategies
Leadership & Continuous Improvement
- Provide strong leadership to regional operations teams
- Act as a role model, driving high performance and accountability
- Analyse data trends (using tools such as Excel/Power BI) to inform decisions
- Lead improvement initiatives to enhance efficiency, quality, and patient outcomes
- Support strategic objectives and contribute to wider organisational goals
About You
We are looking for a confident, commercially aware and highly capable operations leader who thrives in a fast-paced healthcare environment.
Essential Experience
- Strong operations (Ops) experience, ideally within healthcare or NHS settings
- Demonstrable understanding of NHS structures, contracts, and service delivery
- Proven leadership experience, including managing and developing teams
- Experience managing stakeholders at multiple levels
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Key Skills
- Excellent organisational skills with the ability to manage competing priorities
- Strong communication and influencing skills
- Analytical mindset with the ability to interpret data and drive action
- Experience with CRMs, rostering, or clinical systems
- Strong presentation and interpersonal skills
Personal Attributes
- Results-driven with a proactive, solutions-focused mindset
- Calm under pressure, with excellent problem-solving capability
- High attention to detail and accountability
- Passionate about delivering high-quality patient services
About the Company
Pure Physiotherapy Ltd is regulated by the Chartered Society of Physiotherapy and complies with all relevant regulatory standards. Therapists practising acupuncture are additionally regulated by the Acupuncture Association of Chartered Physiotherapists.
Pure Unity Health Group, a part of ExamWorks UK, has been named “Best Company To Work For” at the Health and Wellbeing Awards by Business Awards UK 2026.
We’re also proud to share that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, reaffirming our commitment to inclusion and accessibility.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location