air-recruitment.com
Operations Lead (Experiential)
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Operations Lead (Experiential), Maidenhead / Hybrid – Up to £65K
This fast-growing experiential and events agency is looking for an Operations Lead to help scale the business sustainably, bringing structure, clarity, and operational excellence across delivery, resourcing, and process.
This agency has built a strong reputation for delivering exceptional brand experiences, live events, and experiential campaigns for globally recognized brands. As they continue to grow, they’re now looking for someone who can strengthen the operational engine behind the creativity - helping the team deliver consistently brilliant work at scale.
This is a pivotal role sitting at the center of the business, working closely with founders and commercial leadership to ensure growth is supported by strong operational execution.
This is a hands-on operational leadership role focused on improving how the agency delivers work day to day. You’ll help bring greater structure, visibility, and consistency across projects, resourcing, and delivery, whilst still protecting the energy and flexibility that make creative businesses successful.
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You’ll be responsible for:
- Supporting the operational running of the business day to day
- Overseeing multiple live events, activations, and experiential projects
- Improving project delivery processes, systems, and workflows
- Managing resourcing and delivery capacity across the team
- Driving greater operational consistency and accountability
- Supporting project profitability and commercial discipline
- Identifying operational risks and solving problems quickly
- Helping create a calmer, more scalable, and organized delivery environment
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What we’re looking for
- Experience in operations, delivery, or project leadership roles
- Background within experiential, events, production, brand experience, or creative agencies
- Strong understanding of project delivery, resourcing, and operational process
- Experience improving systems, workflows, and delivery efficiency
- Commercial awareness and understanding of project profitability
- Comfortable operating within a growing founder-led business
- Calm, pragmatic, and highly organized
This would suit someone who enjoys bringing structure and clarity to fast-moving creative environments and wants to play a key role in helping a growing agency scale successfully.
If you're the Operations Lead we're after, get in touch quoting reference AP1191 when applying for this role.
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