Operations Lead - Hybrid (Birmingham)

We are seeking a dynamic and driven Operations Lead to join our finance team and play a key role in overseeing the smooth and efficient delivery of our end-to-end finance operations across the Group.

You will take ownership of ensuring contractor payments, client invoicing, supplier payments and accounts payable activities are delivered accurately, efficiently and in line with robust financial controls. Acting as a key link between our Transaction Analysts and Finance Operations Manager, you will provide strong operational oversight, governance and support, while identifying opportunities to improve processes, enhance efficiency and strengthen controls.

This is an excellent opportunity for an organised, proactive finance professional to make a real impact within a fast-paced and evolving finance function.

Key Responsibilities:

• Operational governance and process compliance
• Finance operations controls and risk management
• Data quality across finance and workforce management systems
• Transaction review and quality assurance
• Month-end finance operations support
• Process optimisation, automation and transformation initiatives
• Continuous improvement across finance operations activities

Skill and Experience:

• Experience managing contractor payments, client invoicing, accounts payable or broader finance operations processes.
• Strong understanding of financial controls, approval workflows, audit requirements, delegated authority frameworks and governance principles.
• Experience reviewing and validating financial transactions for accuracy, completeness and compliance.
• Experience producing reconciliations, exception reporting, operational finance reporting and management information.
• Ability to manage multiple priorities, deadlines and competing demands within a fast-paced environment.
• Experience owning, improving and governing operational processes rather than simply processing transactions.
• Advanced Excel skills, including data analysis, reconciliations, exception reporting and management reporting.
• Experience working with finance systems, operational workflow platforms and reporting tools.
• Strong experience using InTime, including both transaction processing and system configuration activities.
• Ability to analyse transaction data and identify trends, risks, anomalies and control weaknesses.
• Familiarity with automation tools, workflow optimisation and technology-enabled process improvement.
• Experience within technology consulting, professional services, recruitment, contractor-led, private equity-backed or high-growth organisations.
• Experience supporting finance operations across multiple countries, legal entities, jurisdictions and currencies.
• Experience using Sage Intacct.
• Experience supporting finance transformation programmes, process redesign and systems implementation projects.
• Knowledge of automation technologies, AI-enabled workflows, process improvement methodologies or continuous improvement frameworks.