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MSI Pharma

Operations & Logistics Coordinator

England
Posted about 19 hours ago
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Operations & Logistics Coordinator

Location: Cheshire, United Kingdom
Engagement Status: Permanent

Overview

We are partnered with a Medical Device organisation who are looking for a highly organised Operations & Logistics Coordinator to support day-to-day operations at their UK manufacturing site. This is a varied position that sits at the heart of the operation, supporting logistics, customer orders, shipping activities, inventory management, purchasing, ERP administration and general site coordination. You will play a key role in ensuring customers receive their orders on time while helping maintain accurate operational records and supporting the manufacturing schedule.

Requirements

  • Coordinate customer orders from receipt through to dispatch, ensuring shipments are delivered accurately and on schedule.
  • Manage customer enquiries and provide professional support to existing and prospective customers.
  • Prepare shipping documentation, arrange courier collections and ensure all required paperwork is completed correctly.
  • Communicate order status, dispatch details, tracking information and delivery updates to customers.
  • Support purchasing activities, including processing requisitions and purchase order administration.
  • Monitor inventory levels of raw materials, consumables and finished goods to support production requirements.
  • Manage goods receipt processes, delivery records and stock administration activities.
  • Coordinate stock takes and support inventory control activities, ensuring discrepancies are investigated and reported.
  • Maintain operational records, ERP transactions, production documentation and KPI reporting.
  • Support finance administration activities, including invoice documentation and proof of delivery management.
  • Assist with general office administration and site support activities.
  • Contribute to Quality Management System activities, including audits, investigations, CAPA processes and documentation reviews.

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Why you're a good match

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Hard Skills

  • Experience in operations administration, logistics, supply chain, dispatch, customer service or purchasing environments.
  • Strong Microsoft Office skills, particularly Excel and Outlook.
  • Experience working with ERP or MRP systems; NetSuite knowledge would be advantageous.
  • Understanding of customer order processing, inventory management and shipping coordination.
  • Experience maintaining accurate transactional records, documentation and operational reporting.
  • Knowledge of shipping, courier and export documentation is desirable.
  • Experience working within a manufacturing or regulated environment is advantageous.

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Soft Skills

  • Exceptional organisational skills and attention to detail.
  • Strong communication skills with the ability to interact professionally with customers, suppliers and internal stakeholders.
  • Ability to manage multiple priorities in a fast-paced operational environment.
  • Proactive problem-solving approach with strong ownership of tasks.
  • Adaptable and comfortable working across a broad range of operational activities.
  • Ability to work independently while contributing effectively to a collaborative team environment.

Qualifications

  • Qualifications in Business Administration, Logistics, Supply Chain or a related discipline are desirable.
  • 3-5 years' relevant experience in an operational coordination, logistics, purchasing or customer-facing administrative role.
  • Previous exposure to manufacturing, production or regulated environments would be beneficial.
  • Experience using ERP systems and operational reporting tools is preferred.
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Location

England, United Kingdom

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