Thomas & Tate
Operations Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Thomas & Tate is a premium independent caterer serving London and the South of England, specialising in workplace restaurants, coffee bars, delis, client dining, hospitality, events, and bespoke catering services.
The company focuses on building high-performing teams within client environments to deliver exceptional, consistent hospitality.
Its values are rooted in social enterprise, with a strong commitment to creating positive social impact in the communities it serves. Team members are driven by a passion for making every interaction a highlight of the day for customers and clients, fostering a welcoming and memorable service experience. Thomas & Tate offers a dynamic environment where hospitality, community engagement, and operational excellence come together.
Role Description
The Operations Manager is a full-time, multi-site role based in Greater London and the home counties. This role oversees day-to-day catering operations across client sites, ensuring service quality, operational efficiency, and adherence to company standards and client expectations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities include:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Managing on-site teams
- Driving financial performance and budget delivery
- Supporting the delivery of workplace restaurants, coffee bars, events, and fine dining
- Implementing and refining processes
- Ensuring compliance with health, safety, and food hygiene regulations
- Collaborating with clients to address operational needs and continuous improvement opportunities
- Supporting new site mobilisations
- Driving service innovation
- Promoting Thomas & Tate’s high performance values across all locations
Qualifications
- Experience in operations management within hospitality, catering, or food service environments, including multi-site or client-based operations.
- Strong team leadership and people management skills, with experience in coaching, performance management, and building high-performing teams.
- Competence in budgeting, cost control, and financial analysis to manage site profitability and operational efficiency.
- Knowledge of health, safety, and food hygiene regulations, with a track record of maintaining compliant, safe working environments.
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively with clients, suppliers, and internal teams.
- Strong organisational and problem-solving abilities, including experience in process improvement and managing competing priorities.
- Comfort with using digital tools in a fast-paced, improvement focused business.
- Commitment to social impact and community-focused values, with an understanding of social enterprise principles.
- Relevant qualifications in hospitality management, business, or a related field are beneficial, along with prior experience in UK-based catering or workplace hospitality.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location