TJB Super Yachts
Operations Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Reports To: Commercial Manager & CEO Location: London Contract: Full Time / Permanent
Overview
TJB Super Yachts is seeking a proactive and highly organised Operations Manager to manage the core operational processes, systems, and compliance requirements that support the business. Working closely with the Commercial Manager, CEO, and Finance Director, the role will ensure the team has the right systems, equipment, and processes in place while supporting efficient deal administration, financial planning, and the adoption of AI across the business.
Key Responsibilities
Operations & Team Onboarding
- Manage onboarding and offboarding for new starters, including system logins, permissions, and access.
- Manage company hardware, including laptops, mobile phones, and other business equipment, maintaining an accurate asset register.
- Manage company registrations and memberships with relevant industry organizations, including applications, renewals, and associated documentation.
- Maintain practical operating procedures and documentation for key internal processes.
Deal & Broker Compliance
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Manage compliance across yacht charter and sales transactions, ensuring required documentation is complete and correctly recorded.
- Coordinate KYC, AML, and internal compliance requirements with brokers and relevant third parties.
- Maintain clear and consistent compliance processes across the business.
Systems & Salesforce
- Maintain and administer Salesforce, including user access, data standards, reports, workflows, and routine updates.
- Implement system improvements in response to business requirements and support users with day-to-day issues.
- Manage core business software, licenses, and technology providers.
- Ensure key company systems remain organized, reliable, and fit for purpose.
- Segmenting and assigning clients.
AI & Process Improvement
- Implement standardized AI tools, systems, and working practices across the business.
- Identify opportunities to use AI and automation to improve efficiency and reduce manual administration.
- Support team adoption and training, ensuring approved tools are used consistently.
- Review existing processes and recommend practical operational improvements.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
CEO & Executive Support
- Provide day-to-day administrative and operational support to the CEO, helping manage priorities and ad hoc business requirements.
- Coordinate business travel, including flights, accommodation, transfers, and itineraries.
- Support diary management, meeting coordination, and scheduling where required.
- Assist with preparation and organization for meetings, events, yacht shows, and business trips.
- Manage administrative tasks, documentation, and follow-ups on behalf of the CEO.
- Support wider executive projects and business priorities as required.
Budgeting & Reporting
- Work with the Finance Director on company budgeting, forecasting, and monitoring of operational expenditure.
- Track key operating costs, including technology, subscriptions, memberships, hardware, and external providers.
- Produce operational, compliance, and systems reporting for senior management as required.
- Support the Commercial Manager, CEO, and Finance Director with wider operational projects and business priorities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location