💥 The Impact You'll Make

This role sits at the centre of business performance and operational success. You'll help teams work smarter, execute faster, and collaborate more effectively. Through your leadership, process improvements, and operational expertise, you'll directly influence regional performance, business growth, and the experience delivered to our partners.

⭐ What You'll Bring

You'll thrive in this role if you have:

• Demonstrated success driving operational excellence within fast-paced business environments.
• Proven capability leading business initiatives and coordinating cross-functional projects.
• Extensive experience improving processes, workflows, and organisational effectiveness.
• Strong stakeholder management skills with the ability to influence and collaborate at multiple levels.
• A data-driven mindset with the ability to turn insight into action.
• Knowledge of continuous improvement approaches such as Lean, Six Sigma, Agile, Scrum, or similar methodologies.
• Outstanding communication, organisation, and prioritisation skills.
• A proactive approach, commercial awareness, and a passion for making things better.

💜 The Behaviours & Values That Power Pax8

Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

🎊 We embody our core values — We before Me 🤝, fostering teamwork and collaboration; Compassionate Candor 💬, promoting open and honest communication with kindness; Light Up Learning 💡, continuously growing and sharing knowledge; Seek to Understand 🔍, valuing diverse perspectives and thoughtful engagement; Do What You Say ✅, ensuring trust and accountability; and Driven by Passion 🔥, bringing energy and dedication to everything we do—as we strive to innovate and empower our partners every day.

👉 Trust and Hiring

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

🌈 Everyone Is Welcome Here

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United Kingdom.

🎁 Rewards & Benefits

• £48k - £52K base salary depending on experience
• Annual performance bonus
• Long Term Incentive Plan (Stock Options)
• 25 days holiday (plus bank holidays)
• Private healthcare covered by Bupa
• Dental Plan covered by Unum
• Life Assurance
• Income Protection
• Royal London Workplace pension scheme – 5% employer contribution
• Pax8 Cycle to Work Support Scheme
• Dedicated time for training and personal development
• Unlimited access to LinkedIn Learning
• Health & Wellbeing coaching support
• Fun and frequent company and team socials

🏢 Our Bristol Office

At Pax8, our offices are built with our people in mind. They are welcoming environments designed to support collaboration, creativity, wellbeing, and connection.

Pax8 Bristol Office Environment

• Amazing offices at The Distillery
• City Centre location within a 5-minute walk from Temple Meads Station
• 3 floors with natural light, break out rooms, balcony spaces and a wellness area
• Games area with X-Box, Table Tennis, Air Hockey and Pool Table
• State-of-the-art Top Brewer Coffee Machines on every floor
• Plenty of choice for hotdesking with laptop dock and two monitors
• Regular social and community events

🌟 We want to hear from you

If you struggle to get “time out” we’re happy to accommodate early/late conversations and interview times or if you have any queries you can ring the Talent Partner Lou Crossman managing this role on UK +44 117 457 6498 Recruiter DDI (No Agencies Please)

🚀 Your Growth Journey

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation.

You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

🌍 About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

✅Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First