How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Operations Manager - 12 months FTC
Role overview
Reporting to the Business Director, the Operations Manager is responsible for the effectiveness of the underwriting operations framework, ensuring binder, governance, claims, bordereaux, finance and underwriting activities are delivered in line with Binding Authority Agreement requirements, regulatory standards and internal controls. The role acts as a key point of coordination across underwriting, finance, compliance and technology teams, and as liaison with capacity providers and coverholders.
Role responsibilities
Binding Authorities
- Support capacity provider requirements, including security letters, binder documentation, audits, adherence to binder terms and associated correspondence as required
- Assist with DUAL's Binding Authority Agreements, including renewals, mid-term adjustments, profit commission calculations and supporting documentation
- Respond promptly to monthly queries raised by carriers and support the timely resolution of outstanding matters
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Compliance & Regulatory
- Remain compliant with FCA requirements at all times
- Obtain appropriate approvals to ensure compliance with company policies, procedures and regulatory requirements, including those relating to data protection, financial crime, underwriting controls and money laundering
- Act as the main contact for product governance, ensure products and services are designed to meet customer needs and regulatory expectations
Bordereaux
- Manage the production and accuracy of written and paid bordereau which is produced by the bordereaux team
- Oversee disbursement and recuperation of paid and claims funds
- Reconcile cumulative bordereaux
Finance
- Manage aged debt and unallocated cash, including timely query resolution
Underwriting
- Ensure timely, accurate data entry and manage exception reports
- Monitor controls for policy issuance and contract certainty
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Technology
- Manage relationships with third-party suppliers
- Implement, maintain and test system changes, validations and controls to drive process improvement and efficiency
- Oversee change management
Key requirements
- Extensive experience in Delegated Authority operations within an MGA or carrier environment
- Strong understanding of binder governance, compliance and regulatory requirements
- Sound knowledge of bordereaux, claims and finance processes within a delegated underwriting context
- Efficient, highly organised and detail-focused, with the ability to manage multiple priorities
- Strong communication, influencing and stakeholder management skills
- Proactive, solution-driven approach with the ability to work under pressure to tight deadlines
- Ability to adapt to a rapidly changing business environment
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location