HSB Technical Ltd
Operations Manager (marine)
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Position: Marine Operations Manager
Location
Thornham Marina, Emsworth, Hampshire
Rate/Salary
Competitive (DOE) + Benefits
Type
Permanent
HSB Technical Ltd is a leading specialist recruiter across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We connect skilled professionals with reputable clients in the UK and internationally. Visit our website or LinkedIn to learn more.
Typically this person will:
- Be an experienced operational leader with a background in marina management, boatyard operations, or a comparable operational environment. You will be commercially aware, financially astute, and passionate about delivering outstanding customer service while leading from the front. This is a hands-on role where you will be responsible for the day-to-day operation, safety, and profitability of a busy marina and boatyard, working closely with both operational and commercial teams to deliver an exceptional customer experience.
Key Responsibilities of the Marine Operations Manager
- Lead the safe and efficient day-to-day operation of the marina and boatyard.
- Plan and coordinate lifting, launching, recovery, boat movements, and winter storage operations.
- Maximise operational capacity while maintaining the highest safety standards.
- Lead daily planning meetings, toolbox talks, and allocate labour and resources effectively.
- Manage the operational job card system and monitor productivity and KPIs.
- Provide line management, coaching, and development for the Yard Manager and operational team.
- Manage recruitment, inductions, performance reviews, attendance, and employee development.
- Lead Health & Safety across all operational activities, ensuring compliance with company policies and legislation.
- Complete site inspections, risk assessments, and investigate incidents and near misses.
- Work closely with commercial, finance, and procurement teams to ensure services sold are delivered efficiently and profitably.
- Drive continuous improvement across operational procedures, systems, and service delivery.
- Act as the visible operational lead for customers, resolving issues professionally and maintaining the standards expected of a premium marina.
- Support budgeting, purchasing, and cost control to maximise business performance.
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Essential Skills & Qualifications
- Significant experience within a marina, boatyard, or similar operational environment.
- Previous experience leading and developing operational teams.
- Strong planning, organisational, and problem-solving skills.
- Commercial awareness with previous budget and/or P&L responsibility.
- Excellent communication and customer service skills.
- Experience managing Health & Safety in an operational environment.
- Full UK Driving Licence.
- Passion for the marine industry and boating.
Desirable
- Boat hoist, lifting, or heavy plant operating experience.
- LOLER awareness.
- IOSH Managing Safely qualification.
- RYA or other relevant marine qualifications.
- Technical or engineering background.
- Experience improving operational systems and driving continuous improvement.
This vacancy is being advertised by HSB Technical Ltd, who have been appointed to act as a recruitment partner for this role.
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