GTC
Operations Manager - Northwest
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Job Location: Home
Additional Location Information: North West
Salary: Competitive
Contract type: Permanent
Posting End Date: 17/09/2026
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure.
GTC, part of the BUUK Infrastructure Group, are looking for Operations Manager - Northwest who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”.
Purpose of this role
Responsible for managing construction activities within the Northwest Region to ensure the successful delivery of multi-utility projects within delivery timescales and budget, whilst maintaining high standards of safety, quality, customer satisfaction and driving operational excellence.
Your Key Responsibilities Are
Project Delivery
- Overall responsibility for the delivery and construction of multi-utility projects within the region.
- Ensure networks are delivered to the approved designs, within network owner specifications and policies.
- Manage the construction activities program, ensuring visibility of resource requirements and efficiency of delivery.
- Manage construction resources to ensure program requirements are met and adequate resources are recruited in line with growth expectations.
- Ensure construction support services are suitably resourced for programmed works.
Health, Safety & Compliance
- Promote safety culture among construction managers and teams.
- Assist in ensuring business critical accreditations are maintained.
- Ensure incidents, near misses & complaints are investigated and ensure all learning is cascaded to the construction team.
- Conduct site audits and inspections to verify compliance and identify improvement opportunities.
- Liaise with SHEQ to manage the competency of construction teams.
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Leadership & People Management
- Manage, coach and mentor construction managers across the region.
- Appropriately manage all HR related matters.
- Complete and record annual performance reviews and competency assessments with direct reports to ensure appropriate feedback, development and training requirements are identified and implemented.
Commercial Management
- Ensure the use of hired plant, equipment and traffic management is controlled and construction materials ordering is managed to maximise usage and minimise waste.
- Liaise with specialist contractors as required to ensure specification of works are defined and delivered within budget and timescales.
- Collate monthly delivery performance information.
Stakeholder Management
- Liaising with project managers, clients, GTC departments and other third parties as required through the life cycle of the projects.
- Accountable for the provision of excellent Customer Service.
- Represent the business at client meetings, regional reviews, and industry events.
Qualifications
- Suitably recognised engineering qualification and preferably be an engineering technician registered with an appropriate engineering institution or working towards registration.
Experience/Knowledge
- Must have had significant experience in the utility industry.
- Must have a working knowledge of current legislation, technical standards & specifications, codes of practice and construction requirements relating to electricity, gas, fibre, or water distribution.
- Previous management experience.
Abilities/Skills
- Organised individual who can demonstrate the ability to manage a large number of projects and resources.
- IT literate using Microsoft and similar web-based software.
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Desirable
- Home base in the Northwest region.
Conditions of Employment
- You will hold a driving licence.
What Can You Expect From Us
- Cost of living annual pay review.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax).
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do.
Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options.
Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
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