NHS Highland
Operations Manager – Rapid Access Primary Care
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Argyll and Bute Health and Social Care Partnership
Argyll and Bute Health and Social Care Partnership are looking to employ a dynamic and passionate Operations Manager to manage a fixed term project within the Cowal locality. The Operations Manager will oversee the planning and delivery of the Rapid Access Primary Care Service (RAPCS), a pilot service intended to reduce pressure on GP practices and enhance primary care provision.
About the Role
This is a pivotal role combining strategic oversight with operational delivery offering a rare developmental opportunity for driven leaders. The post holder will lead a complex service design and delivery project and act as the operational lead for standards, compliance, evaluation and continuous improvement.
Key Responsibilities
- Oversee the planning and delivery of the Rapid Access Primary Care Service (RAPCS)
- Lead a complex service design and delivery project
- Act as the operational lead for standards, compliance, evaluation and continuous improvement
Requirements
The post holder should have experience of working within complex public sector services or related health and social care sectors. They should demonstrate strong and personable leadership and a proven track record of designing and delivering service improvements. Experience in negotiating change in partnership across a complex multidisciplinary system of both internal and external stakeholders is beneficial.
Working Conditions
The post holder will join the Primary Care Management Team on a fixed term, 12 month, basis. Working location is flexible although the ability to travel across Argyll and Bute to attend meetings, engagement events and site visits is essential.
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Contact Information
For an informal discussion about the post please contact;
- Rebecca Helliwell, Deputy Medical Director
- Eilidh Gallagher, Head of Primary Care
Via Personal Assistant
Job ref: 253145
Closing date: Midnight Sunday 30th August 2026
Equality and Diversity
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Additional Information For Candidates
- Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
- Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchd-labhairt na Gàidhlig.
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for short listing purposes
- Posts close at midnight on the indicated date
- For help to complete an application on Job Train please follow this link: Job Train Help
- To view our accessibility statement, please follow this link: Accessibility Statement
- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
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- Once you have submitted your application form you will be unable to make any amendments
- Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
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About NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
- We employ over 10,700 people, making us one of the biggest employers in the area.
- As an organisation, we make a very significant contribution to the local economy.
- Our staff are also important members of our communities.
- Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis.
- As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through.
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