PÄRLA
Operations Manager
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PÄRLA is the dentist-designed, plastic-free oral care brand on a mission to make beautifully clean products that are better for people and the planet.
Founded in 2020 by three of the UK’s leading dentists, we’re entering an incredibly exciting stage of growth. Our products are now stocked in Sainsbury’s, Waitrose, Holland & Barrett and Ocado, alongside our rapidly growing DTC business. We’ve recently launched our new toothpaste range, taken PÄRLA onto national television and have an ambitious pipeline of new products and retail opportunities ahead.
As a Certified B Corporation, using business as a force for good isn’t a box we tick, it’s at the heart of how we develop our products, choose our partners and build our team.
We’re now looking for an Operations Manager to take ownership of the operational backbone of PÄRLA and help build the systems we need for our next stage of growth. This is a brilliant opportunity for someone who loves making things happen. You’ll oversee our supply chain, inventory and forecasting, ensuring our products are manufactured efficiently and arrive in the right place at the right time. You’ll work closely with every part of the business and have a genuine voice in how we scale.
What you’ll do
- Own inventory planning and demand forecasting across our retail, DTC and wholesale channels.
- Manage stock ordering from end to end, coordinating components, manufacturers, co-packers, fill sites and our 3PL.
- Build strong relationships with our supply-chain partners, ensuring they deliver against our expectations for cost, quality and service.
- Work closely with sales and retail partners to plan for new listings, promotions and periods of increased demand.
- Partner with finance to manage stock value, product costs and working capital.
- Coordinate with marketing and product development to make sure launches and campaigns are supported by the right stock.
- Improve our operational tools, systems and processes as we grow, moving us towards smarter and more automated planning.
- Provide clear operational reporting to the wider team and leadership.
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What we’re looking for
- At least three years’ experience in operations, supply chain or inventory management, ideally within FMCG, consumer goods or a growing brand.
- Practical experience of demand forecasting, inventory planning and stock-management systems. We currently use Mintsoft.
- Confidence managing multiple SKUs, suppliers and manufacturing or fulfilment partners.
- Strong Excel or spreadsheet skills, with the ability to turn data into clear decisions.
- A proactive, organised approach and the confidence to solve problems before they become blockers.
- Someone who enjoys working cross-functionally and can communicate clearly with everyone from warehouse teams to founders and retail partners.
- An interest in what PÄRLA stands for: dentist-designed products, beautifully clean ingredients, plastic-free innovation and responsible business.
- Comfort working within a small, ambitious team where you’ll own your function and make a visible impact.
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You don’t need to meet every point perfectly. If the opportunity excites you and you believe you could bring something valuable to PÄRLA, we’d still love to hear from you!
What you’ll get
- A competitive salary, dependent on experience.
- 25 days’ holiday plus bank holidays.
- Pension scheme with employer contribution.
- Private dental care, including regular check-ups with our founder-dentists.
- Hybrid working, with two days in our London office and three days from home.
- The opportunity to shape a vital function within a fast-growing consumer brand.
- A genuine seat at the table, working directly with our founders and leadership team.
- Plenty of PÄRLA products and, naturally, exceptionally clean teeth!
Our commitment to you
PÄRLA is proud to be a Certified B Corporation and an equal-opportunities employer. We want to build a team that reflects a wide range of backgrounds, perspectives and experiences. We welcome applications from everyone and make all hiring decisions based on skills, experience and potential. If you need any reasonable adjustments during the application or interview process, please let us know.
How to apply
Apply through LinkedIn with your CV and a short note telling us why you’d like to join PÄRLA.
We’ll review applications as they arrive, so we’d encourage you to apply as soon as possible.
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