Serco Plc
Operations Manager
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Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.
Location: DM Kineton, CV47 2UL. On site role, to cover 2 other sites in the area.
Salary: £38,000-£42,000
Hours of Work: Monday-Thursday 8am-4.30pm, 8am-3.30pm Fridays
Role Description
VIVO are seeking an experienced Operations Manager to ensure the timely delivery of Billable Works projects at Kineton.
This role will see you oversee the effective, compliant and timely delivery of maintenance and response works, managing a team of contractors working on low value, high volume billable works such as office refurbs, kitchen and bathroom refits, etc and record all tasks against the appropriate assets in the CAFM system, including work in progress and completed job inspections, and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner.
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You will also be responsible for monitoring Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved, reviewing Risk Assessments and Method Statements to ensure they are to an acceptable standard, reviewing site risk registers, following maintenance and management processes and notifying Management of any defects on equipment or systems and ensuring, as far as reasonably practical, that all persons on site observe the requirements of JSP 375.
This role will require you to ensure compliance with the Asbestos and Legionella registers and management plans, acting as Responsible Person in these areas.
You will spend roughly 60% of your time office based, reporting on progress of works to DIO and the Built Estate Manager and recording tasks on the CAFM system and 40% of your time on site performing quality and progress checks.
What You Need To Do The Job
First and foremost, you should be experienced in the delivery management of small works projects, including planning, directing and controlling activities and agreeing scope and priorities of work with a good grasp of building/civil engineering or M&E engineering.
It is essential that you have strong IT skills, excellent communication skills, meticulous attention to detail, with the ability to solve problems and manage performance proactively.
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You should also have experience of managing contractors in a commercial environment (rather than domestic)
You will have the use of a pool vehicle to get around site.
What We Offer
- 25 days annual leave
- Single private medical cover
- Company car/Car allowance
- 6% employer matched pension contribution
- Life assurance at 2 x base salary
- Use of a pool vehicle
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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