GB Recruitment (England, Scotland, Wales)
Operations Manager
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Contract Type: Permanent (Full-Time)
Location: Wellesbourne (CV35 9JY)
What does it take to keep a world-renowned luxury car brand moving? Precision. Performance. Passion. Behind every beautifully engineered vehicle is a supply chain operation that works seamlessly to ensure the right parts are in the right place at exactly the right time.
At DHL Supply Chain, we're looking for an ambitious and driven Operations Manager to join our team supporting a prestigious luxury automotive customer. This is an exciting opportunity to lead a fast-paced logistics operation, influence business performance, and work alongside a customer whose name is synonymous with innovation, quality, and excellence. If you thrive on leading people, solving problems, driving continuous improvement, and delivering outstanding customer service, we'd love to hear from you.
As an Operations Manager, you will:
- Take operational leadership and budget responsibility for a key area of our operation, ensuring we consistently achieve operational standards, customer expectations, and business objectives.
- Play a critical role in creating a safe, efficient, and high-performing environment while leading, developing, and inspiring your team to deliver exceptional results.
- Work closely with both DHL and customer stakeholders, helping to shape the future success of the operation through strong leadership, operational excellence, and a continuous improvement mindset.
A Typical Day May Involve
- Take operational leadership and budget responsibility for managing a safe and efficient operation that delivers against operational standards and customer requirements.
- Ensure DHL Supply Chain Health, Safety, and Environmental policies are effectively deployed, with the appropriate resources in place to support a safe working environment.
- Communicate clear roles and responsibilities across your team and ensure colleagues are trained, engaged, and fully equipped to carry out required activities.
- Update monthly resource planning based on volume forecasts and volume profile requirements, communicating actions and recommendations to the General Manager.
- Analyze performance results, understand root causes, and work closely with Second Line Leadership and the General Manager to implement effective corrective actions.
- Support and drive the site's Continuous Improvement strategy, identifying opportunities to enhance productivity, quality, efficiency, and service.
- Lead, coach, and develop individuals and teams to create a positive, high-performance culture.
- Build strong working relationships with internal and external stakeholders, ensuring effective collaboration and customer satisfaction.
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This Role Would Suit People Who
- Have previous warehouse, logistics, or supply chain experience.
- Have proven experience managing and leading teams within a fast-paced operational environment.
- Have strong problem-solving and analytical skills.
- Have excellent communication skills, including verbal, written, and presentation skills.
- Have the ability to build and maintain successful stakeholder relationships.
- Have experience managing operational performance and delivering results against key business objectives.
- Have automotive industry experience or knowledge.
- Have experience working within a customer-focused logistics environment.
- Have knowledge of Continuous Improvement methodologies and operational best practice.
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Why Join Us?
- 33 days annual leave
- Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
- Free confidential 24/7 GP consultations
- Hundreds of retail and lifestyle discounts
- Affordable loans, savings schemes, and free mortgage advice
- Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more
Who We Are
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries, including retail, automotive, healthcare, and more.
Building an Inclusive Workplace
At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.
As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 17th August. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously, and where we have a large number of applications, the application period may close ahead of the provisional interview date. To ensure your application is considered, we recommend submitting it as early as possible.
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