Stone Technologies Ltd trading as Converge Technology Solutions (Converge UK)
Operations Operative
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Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability
Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.
Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.
Inclusivity and Support
We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.
Nurturing Diversity
Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.
Sustainable Practices
Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.
Operations Operative – Production
Location: Stafford
Department: Operations
Hours: Full time, Monday to Friday, 8:00am–4:30pm
Join Our Team
We are looking for a motivated and adaptable Operations Operative to join our growing Operations team at our Head Office in Stafford. This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in accuracy and quality, and is keen to develop skills across multiple operational areas.
As an Operations Operative, you will support key areas including Production, Service & Repair Fulfilment, Warehouse, and Logistics. You’ll play an important role in ensuring products are processed, built, tested, packed and shipped efficiently while maintaining high standards of quality, safety, and customer service.
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Key Responsibilities
Goods In
- Receive and inspect incoming deliveries
- Report discrepancies and damages promptly
- Maintain accurate stock records within ERP systems
- Support stock control and inventory accuracy
- Assist with unloading deliveries and shipping containers
- Process returned goods (RMA receipts)
- Operate Forklift Trucks where authorised
Picking & Warehouse Operations
- Accurately pick products against job sheets
- Move stock using ERP systems in real time
- Carry out stock checks and inventory counts
- Handle products with care and maintain stock accuracy
- Support warehouse operations as required
Assembly
- Assemble products to required specifications
- Follow ESD procedures and special build instructions
- Build and configure high-spec systems and equipment
- Carry out component inspections and strip-downs where required
- Maintain high-quality standards and attention to detail
Configure, Test & Repair
- Test products against documented procedures
- Diagnose and repair faulty equipment
- Record serial numbers and system information accurately
- Maintain product traceability and documentation
- Ensure products meet quality requirements before dispatch
Packing & Shipping
- Securely package products to minimise damage
- Carry out visual quality checks before dispatch
- Ensure orders are shipped accurately and within agreed service levels
- Support domestic and global dispatch operations
- Contribute towards sustainability objectives by minimising waste and carbon impact
What We're Looking For
Essential Skills & Experience
- Good IT skills
- Ability to work effectively as part of a team
- Strong attention to detail
- Ability to work efficiently in a fast-paced environment
- Positive attitude with a willingness to learn and become multi-skilled
- Good organisational skills
Desirable Skills & Qualifications
- NVQ Level 2 in Warehousing
- Forklift Truck (FLT) Licence
- GCSE qualifications
- Experience using ERP systems
- Stock control experience
- Knowledge of IT hardware/components
- Microsoft Office experience
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What Success Looks Like
- High standards of quality and accuracy
- Maintaining stock accuracy targets
- Meeting departmental KPIs and service levels
- Working safely and following company procedures
- Supporting continuous improvement and sustainability initiatives
Our Values
At Converge UK, our values shape everything we do:
Empowering Our People
We trust, support and invest in our people.
Sustainability & Community at Heart
We strive to create positive impact through meaningful action.
Customer-Centric Excellence
We focus on delivering solutions that help our customers succeed.
Partnerships Built on Trust
We build strong relationships that create long-term value.
Why Join Us?
- Opportunity to develop skills across multiple operational areas
- Supportive and collaborative team environment
- Training and development opportunities
- Be part of a growing organisation focused on innovation and sustainability
Ready to Apply?
If you’re enthusiastic, hands-on, and eager to be part of a company making a real impact in sustainable technology, we’d love to hear from you.
Apply today and grow your career with Converge
We reserve the right to close this advert early if we are in receipt of sufficient applications for this position.
This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.
To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on 08448 22 11 22 or alternatively email people.operationsUK@convergetp.co.uk
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