This is a highly visible role that will influence strategic direction, champion a culture of accountability and performance excellence, and help shape the future operating model of EMEA GTMO through data-driven leadership and operational insight.

Responsibilities:

• Leverage data, analytics, and operational insights to drive performance, accountability, and continuous improvement.
• Influence senior leaders through strategic insight, executive communication, and data-driven recommendations.
• Partner with leaders to strengthen performance management disciplines and organisational effectiveness.
• Build organisational capability by embedding a culture of data-led decision-making and execution excellence.
• Balance complex stakeholder needs and competing priorities to deliver optimal business outcomes.
• Act as a trusted advisor to the leadership team, identify risks, opportunities, and strategic performance improvements.

What we are looking for:

• Analytical and problem-solving capabilities, with the ability to translate complex data into actionable insights and measurable business outcomes.
• Advanced reporting and performance management experience, including the development of executive dashboards, performance scorecards, and data-driven governance routines.
• Highly data literate, with experience analysing large data sets, identifying trends, diagnosing performance drivers, and recommending improvement opportunities.
• Advanced proficiency in Excel and PowerPoint, including data modelling, complex analytics, executive reporting, and presentation development.
• Exceptional executive communication skills, with the ability to distill complex information into clear, concise, and compelling messages for senior leadership audiences.
• Demonstrated ability to influence stakeholders and drive change through insight, analysis, and fact-based decision-making.
• Intellectually curious and commercially minded, with a passion for continuous improvement, operational excellence, and performance optimisation.
• Highly organised and self-directed, with the ability to manage competing priorities and deliver high-quality outputs in a fast-paced environment.

Skills that will help:

• Professional certification in Operational Excellence methodologies (e.g., Lean, Six Sigma), with experience applying continuous improvement principles to drive efficiency, quality, and productivity gains.
• Recognised project or programme management qualification (e.g., Prince2, PMP, Agile), with experience leading complex cross-functional drives and business transformation programmes.
• Experience with business intelligence and visualisation tools (e.g., Power BI, Tableau, or Alteryx).
• Experience developing executive scorecards, performance dashboards, and workforce analytics frameworks.

Benefits of working at Bank of America: UK

At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance, and group income protection cover if you become unable to work as a result of a disability or health reasons
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave, and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations, and resources relating to men’s health, women’s health, fertility, menopause, and pregnancy & parenthood
• Access to a range of gyms, exercise classes, and wellbeing Apps through Wellhub, including Headspace and Calm
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to give back to your community, develop new skills, and work with new groups of people by volunteering in your local area

Bank of America:

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mindset are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants, or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.