DHL Express
Operations Processor
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Contract: Permanent
Location: Worcester, WR4 0SZ
Shift Pattern: Monday to Friday | Split Shift | 07:00 – 11:00 & 16:00 – 20:00
Support Critical Warehouse Operations and Help Keep Our Network Moving
We are offering an exciting opportunity for a motivated and reliable individual to join DHL as an Operations Processor.
In this hands-on operational role, you will work within the warehouse section of the Service Centre, ensuring incoming and outgoing shipments are processed safely, accurately and efficiently. Working directly with secure, customs-cleared shipments, you will play a key role in helping the operation meet tight deadlines while maintaining the highest standards of quality, compliance and security.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, takes pride in accuracy and enjoys being part of a high-performing team.
What You'll Be Doing
Supporting Warehouse Operations
- Process incoming and outgoing shipments in line with DHL operational procedures and compliance standards.
- Scan and distribute shipments accurately using DHL systems and processes.
- Load and move shipments safely and efficiently within the Service Centre.
- Ensure shipments are handled carefully and with a high level of precision.
- Support administrative and operational activities required to ensure the smooth running of the Service Centre.
Maintaining High Standards of Quality & Compliance
- Follow all DHL Health & Safety, Security, Quality and Environmental standards.
- Ensure compliance with customs, import/export and security procedures.
- Maintain a high level of attention to detail while working to challenging deadlines.
- Keep the warehouse clean, organised and safe at all times.
- Report any safety, security or compliance concerns promptly.
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Contributing to Operational Performance
- Work collaboratively with colleagues to deliver service level agreements and operational targets.
- Plan and prepare working practices to maximise efficiency.
- Manage workload effectively and seek support when required.
- Represent DHL in a professional manner and contribute to a positive customer experience.
Who We're Looking For
A Reliable and Detail-Focused Team Player
You are someone who:
- Enjoys working in a fast-moving operational environment.
- Takes pride in accuracy and attention to detail.
- Works well as part of a team and supports colleagues to achieve shared goals.
- Can manage physical tasks safely and effectively.
- Is committed to meeting deadlines and delivering high-quality results.
- Demonstrates DHL's CIS behaviours: Can Do, Passion, Speed and Right First Time.
Skills & Experience
- Excellent written and verbal communication skills.
- Good teamwork and collaboration skills.
- Knowledge of manual handling techniques.
- Ability to perform the physical requirements of the role.
- Strong attention to detail and ability to work to deadlines.
- Previous warehouse experience is preferred.
- Aviation Security Training and Manual Handling qualifications are advantageous.
- FLT experience or certification would be beneficial.
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What This Opportunity Offers You
- A key role within a fast-paced operational environment.
- The opportunity to develop warehouse and logistics experience within a global organisation.
- Exposure to international shipment processing and operational excellence standards.
- Excellent training and development opportunities with a strong focus on internal progression.
- Competitive salary and benefits package, including pension, life assurance, wellbeing support and voluntary employee benefits.
Interested in Applying?
If you're looking for a hands-on role where you can make a real impact on our operation while developing your career with DHL, we'd love to hear from you.
Apply now by submitting your application online.
Equal Opportunity
We are committed to equal opportunity and reject all forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
Privacy Notice
DHL International (UK) Ltd acts as a “Data Controller” and, in line with our responsibilities under the General Data Protection Regulations (GDPR), we take data protection very seriously. We collect and use your Personal Information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.
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