Operations & Project Coordinator Apprentice

• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Next Level will work closely with you throughout your apprenticeship programme.

• Fortnightly online workshops.
• Dedicated 1-2-1 tutor support
• Regular progress reviews with your tutor and manager
• Functional Skills support in maths and English, if required
• Ongoing workplace coaching and development

Requirements

Essential qualifications

• GCSE in: English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Logical
• Initiative

About this employer

John F. White Ltd makes world-class furniture that transforms spaces and makes people’s lives better. Made up of a uniquely diverse team of designers, cabinetmakers, joiners, and fitters, we are a high-end custom woodworking company from the UK that designs and creates exquisite bespoke furniture for both commercial and public sector industries. We are proud masters of our craft with 55 years of experience under our belts.

https://jfw-cabinet.com/about-us/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Our intention is for this apprenticeship to be the beginning of a longer-term role within John F. White Ltd. As the successful applicant develops their knowledge of the business, our customers, suppliers and projects, there is the opportunity for the position to grow with them. Ultimately, we would like to develop somebody who becomes a trusted and important part of the day-to-day operation of the company, with increasing responsibility and the opportunity to shape the role around their strengths as both they and the business develop.

Ask a question

The contact for this apprenticeship is: HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

The reference code for this apprenticeship is VAC2000053476.

Apply now

Closes in 15 days (Friday 23 October 2026 at 11:59pm)