British Gypsum
Operations Quality Champion
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Operations Quality Champion
Location: Home Based with regular travel to manufacturing sites
Business: Saint-Gobain Interior Solutions
At Saint-Gobain Interior Solutions, we are looking for an Operations Quality Champion to join our central Quality team, championing quality excellence and helping to strengthen quality performance, compliance and customer focus across our manufacturing sites and mining activities.
This is a unique opportunity to become a Quality Champion within SGIS, helping to shape the future of quality excellence across our manufacturing operations. Working across multiple sites, you will act as a trusted advisor and coach, challenging the status quo, promoting best practice and leading the adoption of quality improvement methodologies.
You will build strong relationships with plant teams, empowering them to prevent issues before they occur, strengthen process controls, and deliver sustainable improvements. Through your passion for quality, customer focus and continuous improvement, you will help embed a culture where quality is everyone's responsibility and operational excellence is the standard.
The role is home based, with approximately 50% travel required across our UK manufacturing sites. We have 2 roles to support sites across the Northern (Runcorn, Sherburn & Kirkby Thore) and Southern regions (East Leake, Barrow & Robertsbridge), with the opportunity to work with our mining operations in the future.
What we’re looking for:
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- Experience in a quality-focused role within manufacturing, engineering, healthcare, automotive, aerospace or another regulated environment, with a strong understanding of quality systems and compliance.
- An inquisitive and analytical mindset, with the confidence to challenge processes, investigate issues and identify sustainable root-cause solutions.
- Proven experience in problem solving and continuous improvement using quality methodologies such as FMEA, 8D, DMAIC, Root Cause Analysis or similar.
- A confident communicator who can influence, coach and engage people at all levels, building credibility with operational, technical and engineering teams.
- A passionate advocate for quality who leads through influence rather than authority, helping teams understand risk, make evidence-based decisions and embed a culture where quality is everyone's responsibility.
What you will be doing:
- Partnering with manufacturing teams to investigate customer complaints, non-conformances and quality issues, ensuring robust corrective and preventive actions are implemented to protect our customers.
- Challenging and supporting Operations, Technical and Engineering teams to strengthen process controls, risk assessments and quality assurance activities, including the application of tools such as FMEA.
- Leading structured problem-solving and improvement activities, using data and evidence to identify root causes, reduce variation and improve process performance.
- Supporting the development and implementation of quality standards, SOPs, training and compliance requirements, ensuring consistent adoption across the business.
- Coaching and influencing teams across multiple sites to improve quality awareness, share best practice and embed a proactive culture focused on prevention, continuous improvement and operational excellence.
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Are Saint-Gobain Interior Solutions and Saint-Gobain inclusive employers?
Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of ‘Making the World a Better Home’. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role. Whilst we can’t promise to meet every request when we’re recruiting, we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person. We look forward to hearing from you!
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