Operations Specialist

We’re looking for someone who doesn’t just spot a problem and pass it on. You’ll be comfortable investigating what’s happening, looking at the options and coming back with a practical recommendation for what we should do next.

You’ll be reporting into our Operations Manager and working closely with our Compliance Lead, however you’ll be trusted to manage your areas independently, make sensible day-to-day decisions and see things through from start to finish.

As we grow, you’ll also help us look at how we do things, spotting opportunities to simplify processes, improve the way we work and bring more structure and efficiency to our Operations function.

What You’ll Be Responsible For

• Own the day-to-day running of our Bristol office, keeping it safe, welcoming and well organised.
• Manage office access, security, visitors, facilities and maintenance.
• Manage workplace suppliers, contractors, purchasing and office-related budgets.
• Own office supplies, merchandise, equipment, storage and meeting-room technology.
• Coordinate workplace Health & Safety processes, including DSE assessments, checks, records and training.
• Support the operational side of employee onboarding and offboarding, including equipment and access.
• Liaise with our external IT support provider.
• Coordinate travel and accommodation where required.
• Support operational elements of compliance activity alongside our Compliance Lead.
• Own recurring operational processes, documentation and trackers.
• Identify opportunities to simplify, improve or automate existing processes.
• Research solutions, suppliers and different approaches, presenting clear recommendations where decisions are needed.
• Take ownership of Operations projects from planning through to completion.
• Coordinate the logistics of company events, including venues, suppliers, equipment and on-the-day delivery.
• Support wider business initiatives where Operations input is needed.

What We’re Looking For

We’d love to hear from someone who has previous experience within an office, workplace, facilities or operational role and is used to taking ownership in a busy environment.

You’ll Ideally Be Someone Who

• Is exceptionally organised and comfortable juggling multiple priorities, recurring responsibilities and projects at the same time.
• Can prioritise independently, working out what needs attention now, what can wait and when something needs escalating.
• Is solutions-focused – you’re comfortable researching a problem, weighing up different options and making a recommendation.
• Has a process-driven mindset and naturally spots opportunities to make things clearer, simpler or more efficient.
• Is confident working with spreadsheets, trackers and operational information to organise work and support decisions.
• Is tech-confident and comfortable learning and navigating different platforms and systems.
• Has strong attention to detail and enjoys keeping records, documentation and processes accurate and organised.
• Is comfortable coordinating projects involving multiple people, deadlines and dependencies.
• Communicates confidently with colleagues, suppliers, contractors and other external partners.
• Has strong follow-through – keeping track of actions, chasing where needed and making sure things actually get completed.
• Is adaptable and able to stay focused and organised when priorities change or there’s a lot happening at once.

Bonus points if…

• You’ve worked within a technology, SaaS or similar environment
• You have experience within a structured or regulated environment.
• You’ve previously coordinated company or workplace events.
• You have Health & Safety training or a relevant workplace/facilities qualification.
• You’re First Aider at Work or Fire Warden trained.

Please note: The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

Interview Timelines

(We kindly ask that you only apply for this position, if you can commit to the interview timelines)

• Application Deadline: Monday 21st September
• 1st Stage Interviews: Wednesday 23rd & Thursday 24th September
• 2nd Stage Paid Project: Friday 25th September (you will have 3 days to complete, however we recommend spending around 3 hours on the project)
• Final Stage Interviews: Monday 28th & Tuesday 29th September

Our Benefits Include 🌸

• Unlimited Annual Leave - including time off for religious holidays
• £50 per month to spend on either your wellbeing or development
• EMI share options (after probation)
• Flexible working hours for everyone
• Enhanced paid parental leave, plus return-to-work support
• Mental Health Support - We provide free face-to-face counselling for up to 8 sessions per year
• Sick Pay for both Physical & Mental Health
• Menstrual Leave & Menopause Support
• Life assurance & income protection
• Health cash back plan for things like eyecare, dentist, medical support
• Option to join our AVIVA Private Medical Insurance scheme
• Mac or PC? Your choice… just let us know
• Take a look at the full list of our benefits here

Our office 👩 💻

Our office is based on Park Street - Easily commutable from all over Bristol with links to various bus routes, along with Temple Meads train station a 20 minute walk away.

• Multi-purpose office space in central Bristol with open desk areas, quiet working booths and collaboration spaces, along with standing desks
• Fridge fully stocked with drinks and yummy snacks
• Social lunch area
• Private rooms available for religious observance, meditation and reflection
• Casual dress - wear whatever you feel comfortable in & represents you
• On-site showers
• Secure lockers
• Dog friendly office 🐾

Find out how we hire here

Want to see what we have been up to at Signable? Check out our Instagram here - https://www.instagram.com/signablehq/

Please note: We perform background checks on all candidates to whom job offers are made. We partner with a third-party