Starbucks EMEA
operations specialist
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Operations Specialist at Starbucks UK
We’re looking for an operations specialist to join our team here at Starbucks UK. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.
As part of this role, you’ll be responsible for driving critical operational projects through coordinating cross-functional teams, managing timelines and ensuring successful delivery of operational initiatives. You’ll also provide essential support for day-to-day operational activities and business-as-usual (BAU) processes making sure we provide consistency, compliance and smooth execution across all retail operations.
Responsibilities
- Driving critical operational projects through coordinating cross-functional teams
- Managing timelines and ensuring successful delivery of operational initiatives
- Providing essential support for day-to-day operational activities
- Ensuring consistency, compliance, and smooth execution across all retail operations
Key Activities
- Creating, updating, and implementing forms and process documents that streamline operations and enhance cross-functional collaboration
- Acting as the subject matter expert for systems, providing guidance, training, and troubleshooting support to stakeholders
- Collaborating with cross-functional teams to deliver operational initiatives
- Ensuring timely receipt and accurate transfer of critical information across functions
- Building deep expertise in operational systems and leveraging this knowledge to identify risks and propose mitigation strategies
- Developing and executing testing and implementation plans for products, programs, and system initiatives
- Gathering feedback and requirements from partners to recommend improvements in operational systems
- Partnering with UK business operations teams to identify, benchmark, and share best practices
- Supporting implementation across multiple work streams
- Ensuring all communications and implementation tools meet operational standards
- Maintaining robust operational system data and supporting processes
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Requirements
- Previous experience of working in a central operations function in a fast-paced, multisite retail or hospitality business
- Experience of delivering strategic projects that create measurable impact and accelerate growth and profitability
- Mastered the art of planning and organisation
- Sharp analytical thinking with the ability to identify risks, solve problems, and recommend improvements
- Ability to balance multiple priorities and ensure seamless execution of both strategic initiatives and BAU processes
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Benefits
- 25 days holiday a year (plus Bank Holidays)
- Flexible benefits – including an additional 4% to select the benefits that suit you
- Life assurance and private medical insurance for yourself
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy
- Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers through Perks at Work platform
- Subscription to Headspace
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- Bean stock options for all partners
- A free 24/7 Employee Assistance Programme available to you and your family
About Us
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
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