Marston Holdings
Operations Support Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Introduction into the Position
We have a great opportunity for an Operations Support Manager to support the Client Account Manager, lead the team, and act as a key point of contact for our client.
What You Will Be Doing
- Leading and motivating the enforcement team, ensuring they have the tools and equipment required to carry out their roles effectively.
- Dealing with all written customer enquiries and complaints.
- Preparing the monthly enforcement plan and monitoring its success.
- Assisting with the development of Quality Assurance systems and procedures.
- Receiving and administering the implementation and removal of parking suspensions.
- Managing and controlling the cost of consumable items.
- Controlling vehicle costs and maintenance through effective process management and telematics.
What We Are Looking For
- Excellent computer literacy, particularly in Microsoft Office, including Word, Excel, and Outlook.
- Strong leadership skills.
- Highly organised and self-motivated.
- Experience with reporting and presenting to senior management.
- Full UK Driving Licence is Required as this is a Driving role.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Will Get in Return
- 25 days' annual leave plus bank holidays.
- Enhanced Maternity and Paternity Package, subject to eligibility criteria.
- Staff benefits designed to suit your lifestyle, from discounts on retail shopping, travel, and socialising to health and wellbeing.
- Pension Scheme.
- A career development pathway tailored to you through our Learning and Development Team and Apprenticeship Programme.
- Further career opportunities across our businesses and a range of different industries, including Transport, Technology, and Debt Enforcement.
If this sounds like the job for you, please apply….
Get help with your application
Your very own career expert that helps elevate your application to the next level.
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.
New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
INDT
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London