BYD Europe
Operations Support Specialist - Commercial Vehicle
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About the role
Supporting Business Operations, responsible for providing administrative, operational, and logistical support to ensure the best efficiency and functioning of business in day-to-day operations. Working closely with all other departments to maintain and improve processes and support organizational goals to keep moving forwards.
Reporting to the Operations Manager
Working Location: BYD’s Reading site RG2 0TG (Fully Office-based)
Key responsibilities
- Provide day-to-day operational and administrative support to teams and departments.
- Maintain accurate records databases and documentation.
- Prepare, compile, and analyze reports to support business decisions.
- Coordinate communications between internal departments.
- Monitor operational processes and identify opportunities for improvements.
- Assist with scheduling, meetings, travel arrangements, and event coordination.
- Process and track invoices, purchase orders, and other operational documents and needs.
- Support compliance with company policies, procedures, and regulatory requirements.
- Respond to customer, client, and employee enquiries.
- Assist in resolving operational issues and escalating concerns when necessary.
- Manage filing systems and ensure data accuracy and confidentiality.
- Support project implementation and provide administrative assistance to project teams.
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Working Conditions
- Office-based environment.
- Fast-paced environment.
- Team collaboration.
- Computer-intensive work.
- High attention to detail.
- High pressure and deadlines.
Your profile
- Previous experience in operations support, administration, customer services, or a related role.
- Strong organizational skills and multitasking skills.
- Excellent written and verbal communication skills.
- High attention to detail and accuracy.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Strong problem-solving abilities and analytical skills.
- Ability to prioritize tasks and work efficiently under pressure.
- Ability to work independently as well as in a team.
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We offer
- Performance and experience-based competitive remuneration
- 25 holidays + public holidays
- Scottish Widow workplace pension
- Private healthcare
- Up to £400 Commute allowance
- Salary sacrifice car scheme
- Department & company-wide team-building events.
- An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team 🌏
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