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Operations Transformation Consultant
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Operations Transformation Director / Senior Transformation Consultant
Lead the transformation of one of the UK's largest infrastructure portfolios
This is an opportunity to shape the future of a nationally significant infrastructure estate.
We are looking for an experienced Operations Transformation Director or Senior Transformation Consultant to lead a major, multi-year transformation programme that will fundamentally change how a complex operational estate is managed. This is a strategic leadership role where you will define and deliver a new operating model that improves operational performance, governance, safety, supplier management and asset intelligence across a large, safety-critical environment.
Working closely with executive leadership, you will drive lasting organisational change, embedding modern ways of working that create a proactive, data-led operation capable of delivering long-term operational excellence.
The Role
Reporting to senior leadership, you will lead the design, mobilisation and delivery of an enterprise-wide operational transformation programme. You will work across executive teams, operational functions, suppliers, customers and regulatory stakeholders to align strategy with delivery and ensure sustainable business improvements are realised.
This is a highly visible leadership position requiring exceptional programme leadership, stakeholder engagement and the ability to influence at every level of the organisation.
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Key Responsibilities
- Lead the strategy, design and delivery of a complex, multi-year operational transformation programme from inception through to benefits realisation.
- Develop and implement a future-state operating model covering governance, supplier management, operational processes, asset data, access management, works management and safety.
- Establish robust programme governance, executive reporting, assurance frameworks and steering committees.
- Drive organisational change by challenging legacy processes and embedding new ways of working across the business.
- Align internal teams, suppliers and customers to consistent operational standards, governance and performance expectations.
- Leverage technology, systems and data to improve operational insight, decision-making and performance.
- Ensure compliance with all statutory, regulatory and health & safety requirements.
- Foster a culture of operational excellence, continuous improvement and measurable performance.
About You
We're looking for a strategic transformation leader who has successfully delivered large-scale operational transformation programmes within complex, asset-intensive organisations.
You will bring experience of:
- Leading enterprise-wide operational transformation programmes across large, complex organisations.
- Designing and implementing new operating models that improve governance, efficiency, operational control and service performance.
- Delivering transformation across operational processes, supplier management, asset management, data, access management and safety.
- Driving large-scale organisational change and influencing executive stakeholders through complex transformation programmes.
- Using technology, digital solutions and operational data to enhance governance, performance and decision-making.
- Building trusted relationships across executive teams, operational functions and third-party suppliers, influencing without direct authority.
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Experience within infrastructure, utilities, transport, rail, aviation, energy, telecommunications, facilities management or other safety-critical environments is highly desirable.
Why Join?
This is a rare opportunity to lead one of the UK's most significant operational transformation programmes. You'll have the autonomy, visibility and executive sponsorship to shape how a major national infrastructure portfolio operates for years to come, delivering meaningful improvements in governance, safety, efficiency and operational performance.
If you're an accomplished transformation leader who thrives on delivering lasting organisational change at enterprise scale, we'd love to hear from you.
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