Lancashire Teaching Hospitals NHS Foundation Trust
Ophthalmic Technician/Healthcare Assistant
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Are you passionate about customer service, patient care, and offering the best patient experience?
This exciting role at Lancashire Teaching Hospitals is not your ordinary outpatient/ward positions – you will join the team as an Ophthalmic Technician/HCA bringing your valued customer service knowledge and skills to meet the caring values of our organisation making sure every patient receives the best experience in our hospital.
We are looking for individuals with a strong background of providing a pro-active and first-class customer service, a real desire to provide excellent patient care & the ability to communicate politely, professionally with all patients and colleagues.
You will work as part of a dynamic team committed to high standards of care for all of our patients.
You’ll be responsible for assisting patients and ensuring the best customer journey throughout including:
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- Undertaking ophthalmic imaging and diagnostics including visual fields tests, visual acuity test and OCT.
- Provide support to patients in clinic who may be elderly or visually impaired.
- Recording physical measurements, including accurate visual acuity, height and weight and vital signs.
- Working efficiently and proactively to ensure the clinic/ward runs smoothly.
You will be expected to contribute to a rota with a variety of shifts usually ranging from 7am to 7 pm. This will include some weekend working. Part time applications are welcome.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
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You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
For further details / informal visits contact:
Name: Janet Hughes
Job title: Ophthalmology Unit Manager
Email address: janet.hughes@lthtr.nhs.uk
Telephone number: 01257 245258
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