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Optical Assistant Apprenticeship - Wimbledon Broadway Specsavers
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Optical Assistant Apprenticeship - Wimbledon Broadway Specsavers
Location: London (SW19 1RQ)
Closing in: 22 days (Wednesday 28 October 2026)
Posted on: 5 October 2026
Summary
Our apprenticeship gives people a chance to start an exciting career while earning a full-time wage. Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics.
Wage: £24,369 a year
Training Course: Optical assistant 2022 (level 3)
Hours: Full-time to include weekend working. Days and times to be confirmed (TBC). 40 hours a week
Start Date: Wednesday 11 November 2026
Duration: 1 year 6 months
Positions Available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Booking in eye tests
- Pre-screening patients and measuring frames
- Providing top-notch advice and a warm welcome to the store
- Ensuring everything runs smoothly by looking out for any little problems that crop up
Where you'll work
38 The Broadway
London SW19 1RQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Training Course
Optical assistant 2022 (level 3)
What you'll learn
- Deliver customer service which aligns with company values, beliefs and purposes
- Identify when and who to refer to when supervision is required
- Work within the limits of policies, procedures, and regulated activity
- Communicate with customers and the optical team to maximise understanding
- Refer customers needing communication support to appropriate services
- Follow health and safety legislation in the optical environment
- Provide the benefits and limitations of different services to the customers
- Offer non-prescribed products to customers
- Select appointments, recall information, appointment types and exemptions on the employer’s system, and maintain accurate records
- Report and record ocular emergencies
- Prepare clinical records for use
- Use lens measuring equipment to identify prescriptions and lens measurements
- Offer suitable lens products, specialised products, and frames to the customer based on their needs and preferences
- Process spectacle orders, payments and arrange collections
- Fit spectacle frames and provide advice on frame fitting, lens care and after sales service
- Identify guarantees and warranties of optical products
- Manage customer concerns and complaints
- Participate in training and development activities
- Adapt approach for customers with ocular conditions such as glaucoma, cataracts, macular degeneration, diabetes
- Conduct screening using screening equipment and record accurate results
- Inform the patient about the equipment, processes and procedures used for screening
- Demonstrate contact lens handling and insertion and removal to a patient
- Provide advice and guidance on cleaning of lenses and solution types
- Recognise a customer’s ability to make an informed decision
- Work independently to plan and manage workload
- Assess and mitigate risk in patient’s home to ensure an appropriate eye test can be delivered
- Maintain team communications when working remotely
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Requirements
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Essential Qualifications
- GCSE in: Maths (grade 9-4 (A*-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Team working
- Initiative
Other Requirements
Before applying, please bear in mind the salary and check that you are able to travel to the store location on a daily basis.
About this Employer
Specsavers have been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over 38,000 people who work across our 2,293 stores, as well as in our support offices and throughout the supply chain.
After this Apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay. Once you have completed the apprenticeship, you'll be a fully qualified Level 3 Optical Assistant with a massive range of career options ahead of you.
Contact
The contact for this apprenticeship is:
SPECSAVERS OPTICAL SUPERSTORES LIMITED
The reference code for this apprenticeship is VAC2000057290.
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