Hakim Group
Optical Receptionist Administrator
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What’s in it for you?
Cotham Opticians is a well-established, independent optical practice located in the heart of Bristol. We pride ourselves on combining clinical excellence with outstanding customer care in a warm and welcoming environment. We believe in delivering a personalised experience for every patient, offering tailored eyewear and expert advice with a friendly, community focused approach. Our practice is known for its supportive team culture and commitment to professional development, making it a fantastic place to build a rewarding career in optics. We are keen to welcome a new Optical Receptionist Administrator to our wonderful team.
You will also receive:
- Your birthday off work
- No Sunday or bank holiday working
- Access to Simply Health (claim cashback on healthcare purchases)
- Retail discounts
- Cycle to work scheme
About the Role
We’re looking for a confident, organised and friendly Optical Receptionist/Administrator to join our front-of-house team. In this varied role, you'll be the first point of contact for our patients – whether greeting them in person, booking appointments, or assisting with queries by phone and email. You’ll also play a key part in keeping the practice running smoothly through a range of administrative tasks, including managing invoices, payments, and our contact lens direct debit schemes.
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This is a great opportunity for someone who thrives in a customer-facing role, enjoys working as part of a close-knit team, and takes pride in delivering a high standard of service.
Skills and experience:
- Excellent communication and interpersonal skills
- A commitment to providing outstanding customer service.
- The ability to work effectively as part of a team.
- Strong organisational skills and attention to detail
- A friendly and approachable manner
- A professional demeanour and the ability to maintain confidentiality.
- Basic computer skills and the ability to learn new software systems.
- An interest in optical technology and a desire to learn more about the industry.
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About Us
We are a committed independent, dedicated to providing our patients with an exceptional experience in practice.
Additional Information:
- Our frame selection includes William Morris London, Lindberg, Theo Eyewear and more!
- We are a team of 6
- The role requires you to work some Saturdays
- Our local community is part of our identity, and we regularly see the benefits our work has when we’re out in the area too.
What's Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary
- Max: GBP £12.71
- Min: GBP £12.71
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