Experian
Optimisation Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
We're looking for an experienced Optimisation Manager reporting into the Marketing Director to join our Consumer Services business and play a leading role in establishing and growing Identity Plus (ID+), our identity protection subscription service, within our existing product ecosystem.
Sitting within a dedicated optimisation team, your role will span three key areas:
- Driving the commercial performance of ID+ within our products.
- Identifying and delivering opportunities to grow and optimise the end-to-end ID+ customer experience.
- Acting as the commercial and experimentation specialist for the ID+ Product team.
Ultimately, your role is to help us understand who will benefit most from ID+, how we reach them, and how we establish ID+ as a valuable part of our wider product ecosystem - balancing growth with the needs of our customers and the performance of the wider business.
Identity Plus Performance & Trading
- Monitor ID+ conversion, adoption, and commercial performance, working with our Performance Analyst to understand changes, identify opportunities, and respond to underperformance.
- Communicate performance to the business, explaining what is happening, why, and what we should do about it.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
ID+ Growth & Optimisation
- You will own the ID+ optimisation roadmap, using customer and performance insight to identify where growth will come from and turn opportunities into ideas, hypotheses, and experiments.
- Identify who will benefit most from ID+, how and where to reach them, and use experimentation, targeting, and personalisation to test ways to grow adoption while balancing customer and wider product outcomes.
Product Commercial & Experimentation Support
- Partner with Product on new features, propositions, and customer experiences, bringing commercial, customer, and experimentation expertise into development.
- Shape testing and rollout, measure customer and commercial impact, and use performance insight to inform iteration and product decisions.
Qualifications
- Strong experience in optimisation, experimentation, personalisation, CRO, growth, or e-commerce, with hands-on experience using approaches such as A/B testing and MVP testing.
- Comfortable independently running discovery, delivery, and analysis end-to-end, as well as creating strong feedback loops with key stakeholders.
- Experience working with Design, Engineering, and Analytics, as well as being able to self-serve when needed.
- Experience of working with A/B testing, personalisation, analytics, and session replay tools.
- Commercially focused, with a strong understanding of conversion, engagement, and product performance metrics.
- Proactive in adopting new tools and ways of working to improve experimentation, processes, and effectiveness.
- Experience growing or establishing a new product or proposition within an existing customer base would be a bonus.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits Package
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme, and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive, and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
Grade: D/EB8
Employee Status: Regular
Role Type: Hybrid
Department: Marketing and Communications
Schedule: Full Time
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London