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Oracle Business Change Manager
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Sandwell Metropolitan Borough Council,
Job Title: Oracle Business Change Manager
Grade/Salary: Band H, SCP 38-43 (£50,908 - £56,293 per annum)
Contract Type: Permanent
Working Pattern: 37 Hours, Monday - Friday
Location: Sandwell Council House, Freeth St Oldbury B69 3DE
Drive change. Improve experiences. Help shape the future of Oracle at Sandwell Council.
We're looking for an enthusiastic Oracle Business Change Manager to lead the people side of change across our Oracle Fusion environment. This is an exciting opportunity to play a key role in helping colleagues embrace new ways of working, maximise the benefits of Oracle technology, and support the Council's ongoing transformation journey.
Working within our Oracle Support team, you'll lead business change initiatives associated with Oracle Cloud applications, ensuring successful adoption, process improvement, and stakeholder engagement across the organisation. You'll work closely with service areas including HR, Finance and Procurement to ensure Oracle solutions are intuitive, effective and aligned with best practice.
About The Role
You'll act as a trusted advisor, helping teams navigate change while driving improvements to business processes, user experience and service delivery. You'll also work closely with the Council's Managed Service Provider and Oracle specialists to ensure changes, enhancements and fixes meet the needs of the organisation.
Key Responsibilities Include:
- Developing and delivering change management strategies that support Oracle programmes and projects
- Engaging with stakeholders across the Council to understand requirements and build support for change
- Leading communication and engagement activities to keep colleagues informed and involved
- Driving user adoption through targeted communications, training and change interventions.
- Reviewing and improving business processes and workflows in line with Oracle best practice
- Working collaboratively with technical teams, operational services and suppliers to deliver successful outcomes
- Assessing and preparing the organisation for Oracle updates, releases and future developments
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About You
We're looking for someone who can combine strong change management expertise with excellent communication and relationship-building skills.
You will have:
- A degree-level qualification in a relevant subject or equivalent experience
- Experience managing business change
- Strong knowledge of Oracle Fusion
- Experience working with suppliers and managing system-related change activities
- Excellent stakeholder engagement, facilitation and presentation skills
- The ability to influence and motivate colleagues at all levels
- Strong analytical and problem-solving skills, with the ability to quickly grasp complex concepts
- Experience developing communication, engagement and adoption strategies that deliver measurable business benefits.
Why Sandwell Council?
At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.
To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell
How To Apply
To be considered for this role, please submit a CV and supporting statement to Omer_Zaman@sandwell.gov.uk
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We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.
We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.
If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at EDI_Team@sandwell.gov.uk.
If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
If you have a disability and require assistance in submitting your CV, please contact Omer_Zaman@sandwell.gov.uk.
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