Netrolynx AI
Oracle Developer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About The Company
Hays Technology is a leading recruitment agency specializing in the placement of technology professionals across various industries. With a reputation for excellence and a deep understanding of the IT sector, Hays Technology connects talented individuals with innovative organizations to drive digital transformation and technological advancement. Our commitment is to deliver exceptional service to both clients and candidates, ensuring the right fit for every role. We pride ourselves on our extensive network, industry expertise, and dedication to fostering long-term partnerships that support business growth and career development.
About The Role
Initially a 2-3 month contract, with flexibility for part or full-time candidates, this role is outside IR35. The successful candidate will serve as an Oracle Service Cloud Developer, responsible for supporting the development, configuration, and enhancement of Oracle Service Cloud solutions. This position requires a blend of technical development skills and system configuration expertise to deliver scalable, efficient, and customer-centric service solutions. The role involves working closely with stakeholders to translate business requirements into technical configurations, troubleshooting issues, and supporting integrations with third-party applications. Candidates must be able to obtain DBS clearance if necessary. This opportunity offers a chance to work within a dynamic environment, contributing to innovative customer service platforms and gaining valuable experience in Oracle Service Cloud.
Qualifications
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The ideal candidate will possess a degree in Computer Science, Information Technology, or a related discipline, or demonstrate equivalent commercial experience. Certifications in Oracle Service Cloud are highly desirable and will be considered an advantage. Candidates should have proven experience in developing and configuring Oracle Service Cloud (RightNow), with a strong understanding of creating custom fields, objects, tables, and relationships. Knowledge of SQL, database design, and data migration processes is also beneficial. A background in working within Agile delivery environments and familiarity with API integrations further strengthens the candidate’s profile.
Responsibilities
- Configure and administer Oracle Service Cloud (RightNow) applications to meet business needs.
- Design, create, and maintain custom objects, fields, tables, and relationships to support business processes.
- Develop and configure business rules, workflows, and automation processes to optimize customer service operations.
- Configure workspaces, reports, dashboards, and user interfaces to enhance usability and reporting capabilities.
- Support data management activities including data imports, exports, and integrity checks to ensure data accuracy and consistency.
- Collaborate with business stakeholders to gather requirements and translate them into effective technical solutions.
- Troubleshoot and resolve platform, configuration, and data issues promptly to minimize operational disruptions.
- Support integrations between Oracle Service Cloud and third-party applications, ensuring seamless data flow and process automation.
- Document technical designs, configurations, and development activities for future reference and compliance.
- Participate in system testing, user acceptance testing, and oversee production deployments to ensure successful implementation.
- Ensure all solutions adhere to Oracle best practices, security standards, and organizational policies.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
Hays Technology offers a competitive benefits package, including flexible working arrangements, opportunities for professional development, and exposure to cutting-edge Oracle Service Cloud projects. As part of our team, you will have access to ongoing training and certification programs, collaborative work environments, and support from industry experts. We value our employees’ well-being and strive to create a positive and inclusive workplace culture. This role also provides the opportunity to work on impactful projects that enhance customer service operations for leading organizations, fostering career growth and technical mastery.
Equal Opportunity
Hays Technology is committed to promoting diversity and inclusion within the workplace. We believe in equal employment opportunities regardless of race, religion, gender, sexual orientation, age, disability, or any other protected characteristic. We encourage applications from all qualified individuals and are dedicated to creating an environment where everyone can thrive and succeed. Our recruitment process is fair, transparent, and designed to select the best talent based on merit and potential.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location