Oracle Systems Management Lead

• Providing strategic ownership and leadership of the Council's Oracle Fusion platform.
• Managing supplier relationships, performance, service reviews and escalations.
• Leading major incidents, change management processes and release planning activities.
• Overseeing Oracle quarterly patching cycles, testing and business readiness.
• Driving continuous improvement initiatives and system enhancements.
• Supporting governance, audit requirements and performance reporting.
• Collaborating with stakeholders to translate business needs into effective Oracle solutions.
• Leading and supporting teams to deliver excellent service outcomes.

About You

We're looking for someone who combines strong technical understanding with excellent stakeholder management and leadership skills.

You will have:

• A degree-level qualification in a relevant subject or equivalent experience.
• Significant experience managing ERP suppliers and service delivery arrangements.
• Strong knowledge of Oracle Fusion.
• Experience managing ticket escalations, major incidents and service reviews.
• Excellent communication, facilitation and presentation skills.
• The ability to build positive relationships and influence stakeholders at all levels.
• Strong analytical and problem-solving abilities with a continuous improvement mindset.
• Experience working with complex information and translating it into meaningful insights and actions.

Why Sandwell Council?

At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.

To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell

How To Apply

To be considered for this role, please submit a CV and supporting statement to Omer_Zaman@sandwell.gov.uk

Click here to find out more about our One Team Framework: Values and Behaviours

We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.

If you are an internal candidate and currently at risk, please let the recruiting manager know.

We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.

We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.

If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at EDI_Team@sandwell.gov.uk.

If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.

If you have a disability and require assistance in submitting your CV, please contact Omer_Zaman@sandwell.gov.uk.