SRG
Order Management Representative
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Order Management & Logistics Support Specialist
Location: Remote (UK Based)
Contract Length: 12-Month
Hours: 40 Hours p/w
Rate: £14.00 p/h
We are seeking a proactive and customer-focused professional to manage the end-to-end customer order process, ensuring accurate order fulfilment, excellent customer service, and effective stakeholder management across supply chain and logistics operations.
Key Responsibilities
- Manage customer orders from receipt through to successful delivery.
- Process orders using SAP and internal systems, checking stock availability and delivery schedules.
- Act as the main point of contact for assigned customers and internal stakeholders.
- Coordinate with sales, logistics, supply chain, and customer teams to resolve issues and ensure service excellence.
- Investigate and process logistics claims, returns, credit notes, and debit notes.
- Support on-time and in-full delivery targets and sustainability initiatives.
- Maintain customer records and operational documentation.
- Identify process improvements and cost-saving opportunities.
- Assist with training and support of team members when required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- 1-2 years experience in Order Management, Customer Service, Supply Chain, Logistics, or OTC environments.
- Strong Microsoft Office skills, particularly Excel, Outlook, and Word.
- Excellent written and verbal communication skills.
- Strong organisational and time management abilities.
- Ability to manage multiple priorities and work independently.
- Customer relationship management experience.
- Proactive and team-oriented approach.
- SAP R/3 experience desirable.
- Fluent English required.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location