Twinings
Organisational Change Management (OCM) Coordinator
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Application Deadline: 30 November 2022 Department: Program Optimus Location: Andover
Description
Program Optimus Vision
Blending the best of local agility, connected technology and global simplification to deliver new possibilities and insights that will fuel our future growth.
We are embarking on an ambitious program of global business transformation enabled by the implementation of a new global technology solution. The delivery and embedding of this technology solution across our highly successful and highly de-centralized business will change the way we work forever, enabling greater data insight, simplification of processes and ways of working and creating greater collaboration across the business.
The OCM Coordinator will provide outstanding administrative and coordination support across the OCM team and in the coordination of training and communications into the Business Units. This busy and varied role will require excellent attention to detail, multi-tasking and prioritization skills and will make a key contribution to the success of the team.
As this is a global role, we will require some flexibility in working hours aligned with a global role. This is a hybrid role with flexibility to work from home and the office. We are accepting applications from both the UK and India.
Key Responsibilities
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- Coordination for program communications: movers, starters and leavers; general updates and key project events.
- Develop regular communications to schedule with Communications Manager and PMO
- Drafting of internal communications
- Provide administrative, scheduling and all other elements of support to the Change Director to ensure excellent delivery for the Optimus high performing team
- Maintaining mailing lists for e-newsletters
- Data input and output
- Monitoring project mailboxes
- Managing Optimus Go microsite updates and maintenance
- Monitoring and actioning change network "Teams" channel
- Provide support for change network sessions
- Maintaining generic Optimus information packs
- Maintenance of Sharepoint; new folder structures and governance updates
- Weekly reporting updates
- Running the weekly OCM team meeting
- OCM governance; plan updates; RAID maintenance and action logs
- Update board packs for OCM
- Liaising with PWC regarding audit activities and schedules
Skills, Knowledge and Expertise
- Ideally, previous experience of working in a busy, coordination role, managing multiple priorities and a variety of different stakeholders
- Ideally previous experience/exposure to organizational change management
- Experience or desire to coordinate activities across diverse and global teams
- Excellent communication skills both verbal and written
- Excellent attention to detail
- Excellent relationship building skills
- A strong ‘completer – finisher’. Able to get things done and drive outcomes from others
- Strong MS office skills across Word, Excel, and PowerPoint
- Ability to work under own initiative and take ownership of tasks
- Ability and experience of working to tight deadlines without compromising quality
- Demonstrable ability to flex style to suit the audience
- Passionate about the company’s vision for its future and about being part of the journey to get there
- Growth mindset
- Highly resilient and embraces change and challenge
- Acts as an ambassador for Program Optimus
- High levels of cultural awareness
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Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants, and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
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