Square One Resources
Organisational Transformation Lead
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About the opportunity
We are looking for an experienced Organisational Transformation Lead to play a pivotal role in transforming how our organisation works with strategic partners and suppliers.
This is a high-impact change role for someone who can operate comfortably across business, technology and delivery environments, bringing people together around a common purpose and creating the conditions for effective collaboration.
You will help shape and embed new operating practices that enable the organisation to get greater value from its partner ecosystem. A key focus will be moving the organisation towards a stronger business outcome-led approach, ensuring that partner relationships, delivery models and internal ways of working are aligned to strategic priorities.
Working across multiple teams and stakeholders, you will be instrumental in defining how partners engage throughout the delivery lifecycle — from early ideation and planning through to execution and ongoing operation.
What you’ll be doing
Leading transformation
- Lead organisational transformation initiatives designed to improve how the organisation leverages and works with strategic partners.
- Drive a shift from an output-focused culture towards clear, measurable business outcomes.
- Develop and implement strategies that embed outcome-led thinking into partner engagements and internal processes.
- Identify opportunities for process improvement and lead their implementation.
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Shaping operating models
- Work with business and technology leaders to align operating models with technology domains and partner ecosystems.
- Define and embed effective partner roles, responsibilities and engagement models across the delivery lifecycle.
- Establish clear accountabilities between internal teams and partners, reducing ambiguity and improving delivery effectiveness.
- Help create a consistent and scalable approach to working across a complex partner landscape.
Improving collaboration and ways of working
- Identify and implement initiatives that improve collaboration between internal teams and partners.
- Facilitate workshops, forums and stakeholder sessions that encourage joint problem-solving, knowledge sharing and continuous improvement.
- Develop measures and feedback mechanisms to understand the effectiveness of partner engagement and ways of working.
- Identify and resolve operational friction, inefficiencies and barriers to effective multi-partner delivery.
About you
We’re looking for someone who combines strong transformation capability with exceptional stakeholder and influencing skills. You will ideally bring:
- Proven experience delivering organisational transformation, including embedding new ways of working and cultural change.
- Strong experience of partner engagement and collaboration, particularly within complex or multi-vendor environments.
- Experience designing or implementing operating models that bring together business processes, technology domains and external partners.
- The ability to influence senior stakeholders and bring people with you through significant organisational change.
- Strong workshop facilitation and collaboration skills, with experience of driving continuous improvement.
- Excellent process analysis and improvement capability.
- Experience with Six Sigma or similar continuous improvement methodologies would be advantageous.
- The confidence to work across organisational boundaries and translate complex challenges into practical, sustainable solutions.
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The difference you’ll make
This is an opportunity to shape how the organisation works, not simply what it delivers.
- You’ll be joining a team focused on improving collaboration, increasing the value generated through strategic partnerships and creating a more effective delivery environment. Your work will directly contribute to better business outcomes, greater efficiency and a more integrated approach to working with our partner ecosystem.
- We’re looking for a pragmatic change leader, relationship builder and continuous improvement thinker who can turn strategy into embedded, sustainable ways of working.
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