University Hospitals of Derby and Burton NHS Foundation Trust
Orthoptic Department Administrator
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Orthoptic Administrator Opportunity
About the Role
An opportunity has arisen in the Orthoptic Department for an Orthoptic Administrator based at Royal Derby Hospital. Line Management will be provided by the Administrative Team Leader at RDH Derby.
Key Responsibilities
The role will assist with the clerical and administrative processes in the Orthoptic department to support the clinical team. You will work closely with booking staff, secretaries and navigators to ensure a robust service.
Main Duties
- Provide administrative and clerical support to the Orthoptic department at Royal Derby Hospital.
- General administrative duties:
- Answer telephone and email enquiries for non-clinical and clinical matters.
- Deal with all other departmental correspondence, including mail, emails, messages and enquiries from patients and colleagues.
- Communicate clinical information in electronic, written and verbal form to health and other professionals adhering to confidentiality and Data Protection.
- Accurately enter patient data onto secure departmental spreadsheets for recording purposes.
- Attend regular meetings with the Orthoptic team including departmental meetings, 1-1 supervision and appraisals.
- Additional Duties:
- Any other duties required by the Orthoptists or Administrative Team Leader.
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Qualifications and Skills
- Educated to a good standard of English to GCSE or equivalent.
- Advanced level of IT literacy with demonstrable experience of using a range of IT applications.
Application Details
- Closing Date of Applications: 2 September 2026
- Interview Date: 15, 16 & 17 September 2026
About Us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
What We Offer
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
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Key Facts
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Contact Information
For further details / informal visits contact:
- Name: Denise Waters
- Job title: Admin Team Leader
- Email address: denise.waters@nhs.net
- Telephone number: 01332785659
Alternative Contacts:
- Michelle Wood
- Job title: Deputy Head Orthoptist
- Email address: michelle.wood3@nhs.net
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